排查 | “萤石云”不在线，看看这些参数你配置了吗？
<section style="font-size: 15px;color: rgb(113, 112, 113);letter-spacing: 1.2px;line-height: 1.9;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;font-size: 16px;"><section style="margin: 20px 0% 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="float: left;text-align: right;width: 36%;padding-right: 20px;height: auto;border-width: 1px;border-style: none;border-color: rgb(120, 120, 120);box-sizing: border-box;"><section style="margin-top: -10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;height: auto;line-height: 0;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;margin-right: 0%;margin-bottom: -10px;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;width: 16px;flex: 0 0 auto;height: auto;align-self: flex-start;z-index: 2;box-sizing: border-box;"><section style="text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;height: 10px;vertical-align: top;overflow: hidden;background-image: linear-gradient(to right bottom, rgb(255, 255, 255) 50%, rgba(255, 255, 255, 0) 50%);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section><section style="display: inline-block;vertical-align: top;width: auto;flex: 100 100 0%;align-self: flex-start;height: auto;z-index: 1;box-sizing: border-box;"><section style="transform: perspective(0px);-webkit-transform: perspective(0px);-moz-transform: perspective(0px);-o-transform: perspective(0px);transform-style: flat;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;transform: rotateY(180deg);-webkit-transform: rotateY(180deg);-moz-transform: rotateY(180deg);-o-transform: rotateY(180deg);box-sizing: border-box;"><section style="display: inline-block;width: 100%;height: 10px;vertical-align: top;overflow: hidden;background-image: linear-gradient(to right bottom, rgb(255, 255, 255) 50%, rgba(255, 255, 255, 0) 50%);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;width: 16px;align-self: stretch;background-color: rgba(0, 0, 0, 0.05);flex: 0 0 auto;height: auto;margin-right: -16px;z-index: 1;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section><section style="display: inline-block;vertical-align: top;width: auto;align-self: stretch;flex: 100 100 0%;height: auto;box-sizing: border-box;"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 99%;height: auto;box-sizing: border-box;"></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;margin-top: -10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;width: 16px;flex: 0 0 auto;height: auto;align-self: flex-start;z-index: 2;box-sizing: border-box;"><section style="transform: perspective(0px);-webkit-transform: perspective(0px);-moz-transform: perspective(0px);-o-transform: perspective(0px);transform-style: flat;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;transform: rotateX(180deg);-webkit-transform: rotateX(180deg);-moz-transform: rotateX(180deg);-o-transform: rotateX(180deg);box-sizing: border-box;"><section style="display: inline-block;width: 100%;height: 10px;vertical-align: top;overflow: hidden;background-image: linear-gradient(to right bottom, rgb(255, 255, 255) 50%, rgba(255, 255, 255, 0) 50%);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section><section style="display: inline-block;vertical-align: top;width: auto;flex: 100 100 0%;align-self: flex-start;height: auto;z-index: 1;box-sizing: border-box;"><section style="transform: perspective(0px);-webkit-transform: perspective(0px);-moz-transform: perspective(0px);-o-transform: perspective(0px);transform-style: flat;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;transform: rotateX(180deg) rotateY(180deg);-webkit-transform: rotateX(180deg) rotateY(180deg);-moz-transform: rotateX(180deg) rotateY(180deg);-o-transform: rotateX(180deg) rotateY(180deg);box-sizing: border-box;"><section style="display: inline-block;width: 100%;height: 10px;vertical-align: top;overflow: hidden;background-image: linear-gradient(to right bottom, rgb(255, 255, 255) 50%, rgba(255, 255, 255, 0) 50%);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section></section></section></section></section></section><section style="border-width: 1px;border-style: none;border-color: rgb(62, 62, 62);box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;margin-top: 30px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 100 100 0%;height: auto;padding-right: 10px;align-self: flex-end;box-sizing: border-box;"><section style="font-size: 17px;color: rgb(120, 120, 120);letter-spacing: 1px;box-sizing: border-box;" powered-by="xiumi.us"><p style="clear: none;white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">问题排查</strong></p></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgb(223, 223, 223);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section><section style="margin-top: 3px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="color: rgb(223, 223, 223);font-size: 12px;letter-spacing: 0px;line-height: 1;box-sizing: border-box;"><p style="clear: none;white-space: normal;box-sizing: border-box;">外网访问</p></section></section></section><section style="display: inline-block;vertical-align: top;width: auto;min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;align-self: stretch;background-color: rgb(245, 245, 245);box-sizing: border-box;"><section style="transform: translate3d(16px, 0px, 0px);-webkit-transform: translate3d(16px, 0px, 0px);-moz-transform: translate3d(16px, 0px, 0px);-o-transform: translate3d(16px, 0px, 0px);margin: 5px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="color: rgba(62, 62, 62, 0.94);line-height: 1;letter-spacing: 0px;box-sizing: border-box;"><p style="clear: none;white-space: normal;box-sizing: border-box;"><span style="text-decoration: underline;box-sizing: border-box;"><strong style="box-sizing: border-box;">2021<br style="box-sizing: border-box;"></strong></span></p><p style="clear: none;white-space: normal;box-sizing: border-box;"><span style="text-decoration: underline;box-sizing: border-box;"><strong style="box-sizing: border-box;">11.</strong></span></p></section></section></section><section style="display: inline-block;vertical-align: top;width: 31px;flex: 0 0 auto;height: auto;background-color: rgb(215, 0, 15);align-self: stretch;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="clear: none;white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="clear: none;white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-top: 10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="color: rgb(120, 120, 120);line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="text-align: center;clear: none;white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">在监控配置中</span></p><p style="text-align: center;clear: none;white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;"><span style="font-size: 17px;box-sizing: border-box;">外网访问</span></span></strong><span style="font-size: 15px;box-sizing: border-box;">是大部分客户的需求</span></p><p style="text-align: center;clear: none;white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">那么萤石云提示“不在线”是哪里没配置好呢？</span></p><p style="text-align: center;clear: none;white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">本文康康带大家一起学习：</span></p><p style="text-align: center;clear: none;white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">配置录像机外网访问时</span></p><p style="text-align: center;clear: none;white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">萤石云提示“不在线”该如何操作~</span></p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: left;justify-content: flex-start;margin-top: 10px;margin-right: 0%;margin-left: 0%;display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;width: auto;min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;background-color: rgb(139, 207, 224);padding: 3px 5px;align-self: stretch;box-sizing: border-box;"><section style="text-align: center;color: rgb(255, 255, 255);letter-spacing: 2px;font-family: PingFangTC-ultralight;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">1</strong></p></section></section><section style="display: inline-block;vertical-align: top;width: 50%;align-self: stretch;background-color: rgb(98, 169, 187);flex: 0 0 auto;padding: 3px 5px;box-sizing: border-box;"><section style="text-align: justify;color: rgb(255, 255, 255);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">确认是否启用萤石云</p></section></section></section></section><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;text-align: left;line-height: 1;font-size: 13px;justify-content: flex-start;box-sizing: border-box;" powered-by="xiumi.us"><section style="width: 0px;display: inline-block;vertical-align: top;border-top: 0.6em solid rgb(98, 169, 187);border-right: 0.6em solid rgb(98, 169, 187);border-left: 0.6em solid transparent !important;border-bottom: 0.6em solid transparent !important;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgba(141, 154, 255, 0.08);padding: 20px;box-sizing: border-box;"><section style="text-align: center;margin-top: 15px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;border-width: 0px;border-radius: 5px;border-style: none;border-color: rgb(62, 62, 62);overflow: hidden;box-sizing: border-box;"></section></section><section style="margin: 20px 0% 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgba(141, 154, 255, 0.23);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;color: rgb(121, 135, 233);letter-spacing: 1.2px;line-height: 1.9;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">确认录像机的LAN口与路由器已用网线连接好。进入<strong style="box-sizing: border-box;">配置-网络配置-萤石配置</strong>，确认启用萤石云已经打钩，验证码已经修改。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(219, 19, 40);box-sizing: border-box;">验证码设置要求</span><span style="color: rgb(219, 19, 40);box-sizing: border-box;">：</span>6-12位字母或数字，区分大小写（ABCDEF除外），建议设置8位以上的大小写字母+数字组合。</p></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: left;justify-content: flex-start;margin-top: 10px;margin-right: 0%;margin-left: 0%;display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;width: auto;min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;background-color: rgb(139, 207, 224);padding: 3px 5px;align-self: stretch;box-sizing: border-box;"><section style="text-align: center;color: rgb(255, 255, 255);letter-spacing: 2px;font-family: PingFangTC-ultralight;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">2</strong></p></section></section><section style="display: inline-block;vertical-align: top;width: 50%;align-self: stretch;background-color: rgb(98, 169, 187);flex: 0 0 auto;padding: 3px 5px;box-sizing: border-box;"><section style="text-align: justify;color: rgb(255, 255, 255);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">检查录像机网络参数</p></section></section></section></section><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;text-align: left;line-height: 1;font-size: 13px;justify-content: flex-start;box-sizing: border-box;" powered-by="xiumi.us"><section style="width: 0px;display: inline-block;vertical-align: top;border-top: 0.6em solid rgb(98, 169, 187);border-right: 0.6em solid rgb(98, 169, 187);border-left: 0.6em solid transparent !important;border-bottom: 0.6em solid transparent !important;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section><section style="margin-top: 10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgba(141, 154, 255, 0.08);padding: 20px;box-sizing: border-box;"><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;border-width: 0px;border-radius: 5px;border-style: none;border-color: rgb(62, 62, 62);overflow: hidden;background-color: rgb(121, 135, 233);min-width: 10%;max-width: 100%;height: auto;box-sizing: border-box;"><section style="text-align: center;font-size: 14px;color: rgb(255, 255, 255);line-height: 2;letter-spacing: 1px;padding-right: 10px;padding-left: 10px;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">方法一</strong></p></section></section></section><section style="text-align: center;margin-top: 15px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;border-width: 0px;border-radius: 5px;border-style: none;border-color: rgb(62, 62, 62);overflow: hidden;box-sizing: border-box;"></section></section><section style="margin: 20px 0% 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgba(141, 154, 255, 0.23);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;color: rgb(121, 135, 233);letter-spacing: 1.2px;line-height: 1.9;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">进入录像机：<strong style="box-sizing: border-box;">配置-网络配置—基本配置</strong>，设置设备的IP信息，将录像机的IP地址设置为跟路由器同网段的IP，子网掩码(255.255.255.0)，默认网关设置为路由器IP地址。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;">【例如路由器的IP地址为192.168.0.1，那么录像机的IP地址可以设置为192.168.0.100，子网掩码255.255.255.0.，默认网关设置为192.168.0.1，首选DNS服务器地址填写成当地运营商的DNS地址，备用填写114.114.114.114。】</p></section></section></section></section><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgba(141, 154, 255, 0.08);padding: 20px;box-sizing: border-box;"><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;border-width: 0px;border-radius: 5px;border-style: none;border-color: rgb(62, 62, 62);overflow: hidden;background-color: rgb(121, 135, 233);min-width: 10%;max-width: 100%;height: auto;box-sizing: border-box;"><section style="text-align: center;font-size: 14px;color: rgb(255, 255, 255);line-height: 2;letter-spacing: 1px;padding-right: 10px;padding-left: 10px;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">方法二</strong></p></section></section></section><section style="text-align: center;margin-top: 15px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;border-width: 0px;border-radius: 5px;border-style: none;border-color: rgb(62, 62, 62);overflow: hidden;box-sizing: border-box;"></section></section><section style="margin: 20px 0% 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgba(141, 154, 255, 0.23);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;color: rgb(121, 135, 233);letter-spacing: 1.2px;line-height: 1.9;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">若不确定路由器的IP或固定好网络参数萤石也不在线的情况下，可以启用自动获取IPV4地址，组网正常的情况会获取到跟路由同网段的IP地址、子网掩码(255.255.255.0)、默认网关及DNS服务器地址</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(219, 19, 40);box-sizing: border-box;">注意：如果NVR获取的IP跟通道里的摄像机IP不在同一个网段，摄像头会掉线，需要修改摄像机IP和NVR同网段后重新添加。</span></p></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;margin: 20px 0% 10px;box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;flex: 100 100 0%;align-self: stretch;height: auto;background-color: rgb(240, 246, 255);box-sizing: border-box;"><section style="text-align: center;justify-content: center;margin: -10px 0% 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;border-bottom: 1px solid rgb(67, 67, 67);border-bottom-right-radius: 0px;min-width: 10%;max-width: 100%;height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-bottom: 5px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 18px;color: rgb(67, 67, 67);letter-spacing: 1.2px;line-height: 1;padding-right: 17px;padding-left: 17px;box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">若你使用的是双网口录像机</strong></p></section></section></section></section><section style="margin: 25px 0% 30px;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;letter-spacing: 1.2px;line-height: 1.9;padding-right: 26px;padding-left: 26px;color: rgb(121, 135, 233);box-sizing: border-box;"><p style="box-sizing: border-box;">如果您使用的是双网口录像机，两个网口均使用的情况下，配置界面先切换为<span style="color: rgb(219, 19, 40);box-sizing: border-box;">专家模式/工程模式</span>，进入<strong style="box-sizing: border-box;">网络配置-基本配置</strong>界面，将工作模式切换为<span style="color: rgb(219, 19, 40);box-sizing: border-box;">多址设定</span>模式，网卡选择对应接入外网的LAN口， 设置跟路由同网段的IP地址、子网掩码、默认网关、DNS服务器地址，<span style="color: rgb(219, 19, 40);box-sizing: border-box;">注意默认路由选择接入外网的LAN口。</span></p></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 80%;height: auto;box-sizing: border-box;"></section></section><section style="margin: 10px 0% 5px;isolation: isolate;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;color: rgb(81, 0, 141);line-height: 1.9;letter-spacing: 1.2px;padding-right: 25px;padding-left: 25px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(219, 19, 40);box-sizing: border-box;">注意：LAN1、LAN2网口的线路不要接反了，默认路由一定要选择接入外网的网口哦。</span><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;"><br></p></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;justify-content: center;margin: 10px 0%;display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="display: inline-block;vertical-align: middle;width: auto;flex: 100 100 0%;height: auto;align-self: center;margin-right: 10px;box-sizing: border-box;"><section style="transform: scale(0.7);transform-origin: center center 0px;margin-right: -24px;margin-left: -24px;box-sizing: border-box;max-width: unset !important;" powered-by="xiumi.us"><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;"><section style="background-color: rgb(252, 210, 125);height: 2px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section><section style="display: inline-block;vertical-align: top;width: auto;line-height: 0;flex: 0 0 0%;height: auto;align-self: flex-start;box-sizing: border-box;"><section style="text-align: right;justify-content: flex-end;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 10px;vertical-align: top;border-bottom: 2px solid rgb(130, 127, 196);border-bottom-right-radius: 0px;height: auto;box-sizing: border-box;"><section style="transform: rotateZ(24deg);-webkit-transform: rotateZ(24deg);-moz-transform: rotateZ(24deg);-o-transform: rotateZ(24deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-right: 0%;margin-bottom: 8px;margin-left: 0%;box-sizing: border-box;"><section style="background-color: rgb(130, 127, 196);height: 2px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section></section></section><section style="display: inline-block;vertical-align: middle;width: auto;min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;line-height: 0;align-self: center;box-sizing: border-box;"><section style="transform: rotateZ(328deg) scale(0.6);-webkit-transform: rotateZ(328deg) scale(0.6);-moz-transform: rotateZ(328deg) scale(0.6);-o-transform: rotateZ(328deg) scale(0.6);transform-origin: center center 0px;-webkit-transform-origin: center center 0px;-moz-transform-origin: center center 0px;-o-transform-origin: center center 0px;margin: -20px -19px;max-width: unset !important;box-sizing: border-box;" powered-by="xiumi.us"><section style="justify-content: center;margin: 14px 0% 11px;transform: translate3d(5px, 0px, 0px);-webkit-transform: translate3d(5px, 0px, 0px);-moz-transform: translate3d(5px, 0px, 0px);-o-transform: translate3d(5px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;max-width: 100%;height: auto;line-height: 0;border-width: 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 51px;height: 47px;vertical-align: top;overflow: hidden;border-style: solid;border-width: 3px;border-radius: 100%;border-color: rgb(252, 210, 125) rgba(255, 255, 255, 0) rgb(252, 210, 125) rgb(252, 210, 125);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section><section style="transform: rotateZ(348deg);-webkit-transform: rotateZ(348deg);-moz-transform: rotateZ(348deg);-o-transform: rotateZ(348deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: -37px;margin-right: 0%;margin-left: 0%;justify-content: center;transform: translate3d(-12px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: 71px;height: 42px;vertical-align: top;overflow: hidden;border-style: solid;border-width: 3px;border-radius: 100%;border-color: rgb(252, 210, 125) rgb(252, 210, 125) rgba(255, 255, 255, 0) rgba(255, 255, 255, 0);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section></section></section></section><section style="display: inline-block;vertical-align: middle;width: auto;flex: 100 100 0%;height: auto;align-self: center;margin-left: 10px;box-sizing: border-box;"><section style="transform: scale(0.7);transform-origin: center center 0px;margin-right: -24px;margin-left: -24px;box-sizing: border-box;max-width: unset !important;" powered-by="xiumi.us"><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;"><section style="background-color: rgb(252, 210, 125);height: 2px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;margin: 20px 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 0 auto;align-self: flex-end;min-width: 10%;max-width: 100%;height: auto;box-sizing: border-box;"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 40px;height: auto;border-width: 0px;border-radius: 90px;border-style: none;border-color: rgb(62, 62, 62);overflow: hidden;box-sizing: border-box;"></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;align-self: flex-end;flex: 100 100 0%;height: auto;padding-right: 60px;box-sizing: border-box;"><section style="transform: translate3d(10px, 0px, 0px);-webkit-transform: translate3d(10px, 0px, 0px);-moz-transform: translate3d(10px, 0px, 0px);-o-transform: translate3d(10px, 0px, 0px);box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;max-width: 100%;height: auto;background-color: rgba(141, 154, 255, 0.23);border-width: 0px;border-radius: 20px 20px 20px 0px;border-style: none;border-color: rgb(62, 62, 62);box-sizing: border-box;"><section style="margin: 15px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="color: rgb(121, 135, 233);line-height: 1.6;letter-spacing: 1px;padding-right: 20px;padding-left: 20px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">若检查完上述配置萤石云不在线：</p></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;margin-top: 10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 0 auto;align-self: flex-end;min-width: 10%;max-width: 100%;height: auto;background-color: rgb(255, 213, 87);border-bottom: 4px solid rgb(104, 0, 141);border-bottom-right-radius: 0px;box-sizing: border-box;"><section style="text-align: center;font-size: 16px;color: rgb(104, 0, 141);padding-right: 7px;padding-left: 7px;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">01</strong></p></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;align-self: flex-end;min-width: 10%;max-width: 100%;flex: 0 0 auto;border-width: 0px 0px 4px;border-bottom-style: solid;border-bottom-right-radius: 0px;border-bottom-color: rgb(104, 0, 141);height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-bottom: 4px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 16px;color: rgb(104, 0, 141);line-height: 2;letter-spacing: 1px;padding-right: 20px;padding-left: 20px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section></section></section><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-bottom: 1px none rgb(104, 0, 141);border-bottom-right-radius: 0px;border-right: 1px solid rgb(104, 0, 141);border-top-right-radius: 0px;box-sizing: border-box;"><section style="text-align: right;justify-content: flex-end;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 30%;vertical-align: top;height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgb(104, 0, 141);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgba(104, 0, 141, 0.04);box-sizing: border-box;"><section style="margin: 20px 0%;isolation: isolate;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;color: rgb(81, 0, 141);line-height: 1.8;letter-spacing: 1.8px;padding-right: 30px;padding-left: 30px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">检查设备与路由器之间的线路连接，以及IP是否与路由器同网段，电脑浏览器地址栏里输入录像机的IPV4地址，看能否访问，如果不能访问，请尝试修改IPV4地址，要先保证在电脑上可以正常访问。</p></section></section></section></section><section style="transform: perspective(0px);-webkit-transform: perspective(0px);-moz-transform: perspective(0px);-o-transform: perspective(0px);transform-style: flat;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: right;justify-content: flex-end;transform: rotateX(180deg);-webkit-transform: rotateX(180deg);-moz-transform: rotateX(180deg);-o-transform: rotateX(180deg);box-sizing: border-box;"><section style="display: inline-block;width: 70%;vertical-align: top;height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgb(104, 0, 141);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;margin-top: 10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 0 auto;align-self: flex-end;min-width: 10%;max-width: 100%;height: auto;background-color: rgb(255, 213, 87);border-bottom: 4px solid rgb(104, 0, 141);border-bottom-right-radius: 0px;box-sizing: border-box;"><section style="text-align: center;font-size: 16px;color: rgb(104, 0, 141);padding-right: 7px;padding-left: 7px;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">02</strong></p></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;align-self: flex-end;min-width: 10%;max-width: 100%;flex: 0 0 auto;border-width: 0px 0px 4px;border-bottom-style: solid;border-bottom-right-radius: 0px;border-bottom-color: rgb(104, 0, 141);height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-bottom: 4px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 16px;color: rgb(104, 0, 141);line-height: 2;letter-spacing: 1px;padding-right: 20px;padding-left: 20px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section></section></section><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-bottom: 1px none rgb(104, 0, 141);border-bottom-right-radius: 0px;border-right: 1px solid rgb(104, 0, 141);border-top-right-radius: 0px;box-sizing: border-box;"><section style="text-align: right;justify-content: flex-end;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 30%;vertical-align: top;height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgb(104, 0, 141);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgba(104, 0, 141, 0.04);box-sizing: border-box;"><section style="margin: 20px 0%;isolation: isolate;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;color: rgb(81, 0, 141);line-height: 1.8;letter-spacing: 1.8px;padding-right: 30px;padding-left: 30px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">自动获取网络参数的情况下，请注意是否获取到默认网关，若没有网关（如0.0.0.0.0），表示录像机跟路由器之间网络不通，检查线路连接或者将路由器跟录像机网口通过一根网线直连测试。（注意：如果是将录像机直接接入带路由功能的光猫上，建议光猫上再接一个路由器，将录像机接入路由器测试）</p></section></section></section></section><section style="transform: perspective(0px);-webkit-transform: perspective(0px);-moz-transform: perspective(0px);-o-transform: perspective(0px);transform-style: flat;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: right;justify-content: flex-end;transform: rotateX(180deg);-webkit-transform: rotateX(180deg);-moz-transform: rotateX(180deg);-o-transform: rotateX(180deg);box-sizing: border-box;"><section style="display: inline-block;width: 70%;vertical-align: top;height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgb(104, 0, 141);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: flex;flex-flow: row nowrap;margin-top: 10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 0 auto;align-self: flex-end;min-width: 10%;max-width: 100%;height: auto;background-color: rgb(255, 213, 87);border-bottom: 4px solid rgb(104, 0, 141);border-bottom-right-radius: 0px;box-sizing: border-box;"><section style="text-align: center;font-size: 16px;color: rgb(104, 0, 141);padding-right: 7px;padding-left: 7px;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">03</strong></p></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;align-self: flex-end;min-width: 10%;max-width: 100%;flex: 0 0 auto;border-width: 0px 0px 4px;border-bottom-style: solid;border-bottom-right-radius: 0px;border-bottom-color: rgb(104, 0, 141);height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-bottom: 4px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 16px;color: rgb(104, 0, 141);line-height: 2;letter-spacing: 1px;padding-right: 20px;padding-left: 20px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section></section></section><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-bottom: 1px none rgb(104, 0, 141);border-bottom-right-radius: 0px;border-right: 1px solid rgb(104, 0, 141);border-top-right-radius: 0px;box-sizing: border-box;"><section style="text-align: right;justify-content: flex-end;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 30%;vertical-align: top;height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgb(104, 0, 141);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"/></section></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgba(104, 0, 141, 0.04);box-sizing: border-box;"><section style="margin: 20px 0%;isolation: isolate;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;color: rgb(81, 0, 141);line-height: 1.8;letter-spacing: 1.8px;padding-right: 30px;padding-left: 30px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">若自动获取网络参数正常，可以固定首选DNS服务器地址为114.114.114.114。</p><p style="white-space: normal;box-sizing: border-box;">若仍不在线，建议更换网络环境测试。</p></section></section></section></section><section style="transform: perspective(0px);-webkit-transform: perspective(0px);-moz-transform: perspective(0px);-o-transform: perspective(0px);transform-style: flat;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: right;justify-content: flex-end;transform: rotateX(180deg);-webkit-transform: rotateX(180deg);-moz-transform: rotateX(180deg);-o-transform: rotateX(180deg);box-sizing: border-box;"><section style="display: inline-block;width: 70%;vertical-align: top;height: auto;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="background-color: rgb(104, 0, 141);height: 1px;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" 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