『问答』智能球常见问题解答来啦~
<section style="box-sizing: border-box;font-size: 16px;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="transform: rotateZ(2deg);-webkit-transform: rotateZ(2deg);-moz-transform: rotateZ(2deg);-o-transform: rotateZ(2deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 20px 0%;box-sizing: border-box;"><section style="display: inline-block;width: 95%;vertical-align: top;border-width: 1px;border-radius: 0px;border-style: solid;border-color: rgba(217, 78, 58, 0.17);background-color: rgba(217, 78, 58, 0.03);box-sizing: border-box;"><section style="transform: rotateZ(358deg);-webkit-transform: rotateZ(358deg);-moz-transform: rotateZ(358deg);-o-transform: rotateZ(358deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 1px;border-radius: 0px;border-style: solid;border-color: rgba(217, 78, 58, 0.17);box-sizing: border-box;"><section style="transform: rotateZ(1deg);-webkit-transform: rotateZ(1deg);-moz-transform: rotateZ(1deg);-o-transform: rotateZ(1deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;box-sizing: border-box;"><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: justify;font-size: 15px;color: rgb(217, 78, 58);letter-spacing: 1.2px;line-height: 1.9;padding-right: 20px;padding-left: 20px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">『本篇文章，给大家带来智能球机常见问题解答，快过来学习一下~</p></section></section></section></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="align-items: center;display: flex;margin: 10px 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 0 1px;border-width: 0px;line-height: 0;box-sizing: border-box;"><section style="margin-top: -1px;margin-right: 0%;margin-left: 0%;text-align: right;transform: rotateX(180deg) rotateY(180deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 96%;vertical-align: bottom;height: auto;align-self: flex-end;line-height: 0;border-bottom: 1px solid rgb(255, 212, 210);border-bottom-right-radius: 0px;box-sizing: border-box;"><section style="text-align: left;margin-top: 10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 25px;height: 2px;vertical-align: top;overflow: hidden;background-color: rgb(255, 212, 210);border-width: 0px;box-sizing: border-box;line-height: 0;"><br></section></section></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 1 auto;line-height: 0;letter-spacing: 0px;box-sizing: border-box;"><section style="text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 20px;height: 20px;vertical-align: top;overflow: hidden;background-position: 50% 50%;background-repeat: no-repeat;background-size: contain;background-attachment: scroll;background-image: url("https://mmbiz.qpic.cn/mmbiz_png/p8CaKzvQibq5ibRN4qEETzCbZ8HiaTqTPq35Xh7ib17dgI58mweBHXO8NIg0YDcBdkiabSFwSNxTZfPTHkNpa0LJY7A/640?wx_fmt=png");box-sizing: border-box;line-height: 0;"><br></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 0 1px;line-height: 0;letter-spacing: 0px;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;text-align: right;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 96%;vertical-align: bottom;height: auto;align-self: flex-end;line-height: 0;border-bottom: 1px solid rgb(255, 212, 210);border-bottom-right-radius: 0px;box-sizing: border-box;"><section style="text-align: left;margin-top: 10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 25px;height: 2px;vertical-align: top;overflow: hidden;background-color: rgb(255, 212, 210);border-width: 0px;box-sizing: border-box;line-height: 0;"><br></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="text-align: center;margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;border-width: 1px;border-radius: 0px;border-style: solid;border-color: rgb(217, 78, 58);line-height: 0;letter-spacing: 0px;background-color: rgba(255, 0, 0, 0.02);box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;transform: rotateX(180deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;width: 50%;line-height: 0;box-sizing: border-box;"><section style="text-align: left;transform: translate3d(2px, 0px, 0px);margin-right: 0%;margin-bottom: 2px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 2px;height: 2px;vertical-align: top;overflow: hidden;letter-spacing: 0px;background-color: rgb(217, 78, 58);box-sizing: border-box;"><br></section></section></section><section style="display: inline-block;vertical-align: top;width: 50%;line-height: 0;letter-spacing: 0px;box-sizing: border-box;"><section style="text-align: right;transform: translate3d(-2px, 0px, 0px);margin-right: 0%;margin-bottom: 2px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 2px;height: 2px;vertical-align: top;overflow: hidden;letter-spacing: 0px;background-color: rgb(217, 78, 58);box-sizing: border-box;"><br></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;line-height: 1;letter-spacing: 0px;box-sizing: border-box;"><section style="margin: 3px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: justify;font-size: 17px;color: rgb(217, 78, 58);letter-spacing: 3px;padding-right: 8px;padding-left: 8px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">智能球FAQ</strong></p></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;width: 50%;line-height: 0;box-sizing: border-box;"><section style="text-align: left;transform: translate3d(2px, 0px, 0px);margin-right: 0%;margin-bottom: 2px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 2px;height: 2px;vertical-align: top;overflow: hidden;letter-spacing: 0px;background-color: rgb(217, 78, 58);box-sizing: border-box;"><br></section></section></section><section style="display: inline-block;vertical-align: top;width: 50%;line-height: 0;letter-spacing: 0px;box-sizing: border-box;"><section style="text-align: right;transform: translate3d(-2px, 0px, 0px);margin-right: 0%;margin-bottom: 2px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 2px;height: 2px;vertical-align: top;overflow: hidden;letter-spacing: 0px;background-color: rgb(217, 78, 58);box-sizing: border-box;"><br></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="width: 0px;margin-bottom: -10px;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-top: 5px solid rgb(255, 255, 255);border-left: 5px solid rgb(255, 255, 255);border-right: 5px solid transparent !important;border-bottom: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="background-color: rgb(217, 78, 58);padding: 3px 10px;text-align: center;font-size: 15px;color: rgb(249, 233, 189);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">异常问题</strong></p></section><section style="width: 0px;margin-top: -10px;margin-left: auto;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-right: 5px solid rgb(255, 255, 255);border-bottom: 5px solid rgb(255, 255, 255);border-top: 5px solid transparent !important;border-left: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;padding-left: 16px;border-width: 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-left: 2px dashed rgb(160, 160, 160);border-bottom-left-radius: 0px;padding-left: 10px;box-sizing: border-box;"><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: rgb(217, 78, 58);box-sizing: border-box;">1.智能球上电后无法启动，或者反复重启</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−<span style="letter-spacing: 1.2px;box-sizing: border-box;">请检查设备的供电电压，确保供电电压满足设备的供电要求；建议采用就近供电。</span></span></p></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="color: rgb(217, 78, 58);letter-spacing: 1.2px;box-sizing: border-box;">2. 智能球控制云台或者调用预置点时断电重启、红外球机夜晚红外灯开启后设备重启</strong><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−<span style="letter-spacing: 1.2px;box-sizing: border-box;">请检查设备电源线径是否符合标准。</span></span></p></section></section></section></section></section></section><section style="text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;display: inline-block;line-height: 0;width: 100%;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="width: 0px;margin-bottom: -10px;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-top: 5px solid rgb(255, 255, 255);border-left: 5px solid rgb(255, 255, 255);border-right: 5px solid transparent !important;border-bottom: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="background-color: rgb(217, 78, 58);padding: 3px 10px;text-align: center;font-size: 15px;color: rgb(249, 233, 189);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">图像问题</strong></p></section><section style="width: 0px;margin-top: -10px;margin-left: auto;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-right: 5px solid rgb(255, 255, 255);border-bottom: 5px solid rgb(255, 255, 255);border-top: 5px solid transparent !important;border-left: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;padding-left: 16px;border-width: 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-left: 2px dashed rgb(160, 160, 160);border-bottom-left-radius: 0px;padding-left: 10px;box-sizing: border-box;"><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;color: rgb(217, 78, 58);line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">1.智能球预览画面模糊、看不清画面等问题</strong></p></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;color: rgb(113, 112, 113);line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">−请检查智能球透明罩上的塑料薄膜是否去除；若没有请去除。</p><p style="white-space: normal;box-sizing: border-box;">−请检查智能球透明罩或者镜头，是否较脏；若比较脏请清除脏物。</p><p style="white-space: normal;box-sizing: border-box;">−请检查智能球周边环境，是否有蜘蛛网等遮挡物。</p><p style="white-space: normal;box-sizing: border-box;">−请拆开智能球，检查镜头保护盖是否去除。</p><p style="white-space: normal;box-sizing: border-box;">−红外智能球，请去除保护贴纸后再重新上电。</p></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(217, 78, 58);box-sizing: border-box;">2. 智能球无法预览或者预览失败</span></strong><br style="box-sizing: border-box;"></p></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;color: rgb(113, 112, 113);line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">−请检查网络是否正常，并检查网络带宽是否充足。</p><p style="white-space: normal;box-sizing: border-box;">−请检查是否下载并安装好配套的预览控件，部分拦截软件会阻止控件的下载，请更改软件的拦截范围。</p><p style="white-space: normal;box-sizing: border-box;">−跨路由访问时，需要启用智能球UPnP；或者在路由器上手动映射80、8000、554端口。</p><p style="white-space: normal;box-sizing: border-box;">−请检查设备是否已达预览路数上限；若达到预览上限将无法再增加预览。</p></section></section></section></section></section></section><section style="text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;display: inline-block;line-height: 0;width: 100%;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="width: 0px;margin-bottom: -10px;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-top: 5px solid rgb(255, 255, 255);border-left: 5px solid rgb(255, 255, 255);border-right: 5px solid transparent !important;border-bottom: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="background-color: rgb(217, 78, 58);padding: 3px 10px;text-align: center;font-size: 15px;color: rgb(249, 233, 189);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">云台控制问题</strong></p></section><section style="width: 0px;margin-top: -10px;margin-left: auto;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-right: 5px solid rgb(255, 255, 255);border-bottom: 5px solid rgb(255, 255, 255);border-top: 5px solid transparent !important;border-left: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;padding-left: 16px;border-width: 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-left: 2px dashed rgb(160, 160, 160);border-bottom-left-radius: 0px;padding-left: 10px;box-sizing: border-box;"><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;color: rgba(62, 62, 62, 0.94);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: rgb(217, 78, 58);box-sizing: border-box;">1.设备能进行变倍控制，不能进行云台控制</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−请打开设备透明罩，去除球芯保护贴纸及珍珠棉，然后安装好设备后重新上电。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−请打开包装并取出设备，撕掉保护贴纸后再重新上电。</span></p></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: rgb(217, 78, 58);box-sizing: border-box;">2.设备不能进行变倍及云台控制</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−模拟智能球，请确认预览画面上是否有485报错，请检查485控制参数是否设置正确。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−请检查设备的供电电压，确保供电电压满足设备的供电要求；建议采用就近供电。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−请检查设备电源线径是否符合标准。</span></p></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="letter-spacing: 1.2px;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(217, 78, 58);box-sizing: border-box;">3.硬盘录像机控制单台模拟球机时，会出现多台一起转的现象</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><strong style="letter-spacing: 1.2px;box-sizing: border-box;"></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">−请确认智能球硬件地址位是否进行了设置，智能球地址位拨码设置后，需断电重启才生效。</span></p></section></section></section></section></section></section></section><section style="text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;display: inline-block;line-height: 0;width: 100%;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="width: 0px;margin-bottom: -10px;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-top: 5px solid rgb(255, 255, 255);border-left: 5px solid rgb(255, 255, 255);border-right: 5px solid transparent !important;border-bottom: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="background-color: rgb(217, 78, 58);padding: 3px 10px;text-align: center;font-size: 19px;color: rgb(2, 115, 86);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;"></strong></p><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(249, 233, 189);box-sizing: border-box;">视音频问题</span></strong></p></section><section style="width: 0px;margin-top: -10px;margin-left: auto;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-right: 5px solid rgb(255, 255, 255);border-bottom: 5px solid rgb(255, 255, 255);border-top: 5px solid transparent !important;border-left: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;padding-left: 16px;border-width: 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-left: 2px dashed rgb(160, 160, 160);border-bottom-left-radius: 0px;padding-left: 10px;box-sizing: border-box;"><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: rgb(217, 78, 58);box-sizing: border-box;">1.预览时无声音</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−进入“配置>视音频>视频”，查看视频类型是否为“复合流”。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−请确认预览画面右下角音量喇叭是否开启，要求电脑音频输出设备是正常开启的状态。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−请排查下拾音器的接线，AUDIO-IN与拾音器信号线相连，GND、拾音器负极、电源负极三线相连，拾音器电源正极与电源正极相连。</span></p></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="letter-spacing: 1.2px;box-sizing: border-box;"><span style="color: rgb(217, 78, 58);box-sizing: border-box;">2.下载的音视频文件播放异常</span></strong><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−需要使用海康威视专用的播放器，请访问海康威视主页“http://www.hikvision.com/”，选择“服务支持>下载>工具软件”，下载海康播放器。</span></p></section></section></section></section></section></section></section></section><section style="text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;display: inline-block;line-height: 0;width: 100%;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="width: 0px;margin-bottom: -10px;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-top: 5px solid rgb(255, 255, 255);border-left: 5px solid rgb(255, 255, 255);border-right: 5px solid transparent !important;border-bottom: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="background-color: rgb(217, 78, 58);padding: 3px 10px;text-align: center;font-size: 19px;color: rgb(2, 115, 86);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(249, 233, 189);box-sizing: border-box;">其他问题</span></strong></p></section><section style="width: 0px;margin-top: -10px;margin-left: auto;transform: rotate(0deg);-webkit-transform: rotate(0deg);-moz-transform: rotate(0deg);-o-transform: rotate(0deg);border-right: 5px solid rgb(255, 255, 255);border-bottom: 5px solid rgb(255, 255, 255);border-top: 5px solid transparent !important;border-left: 5px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;padding-left: 16px;border-width: 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-left: 2px dashed rgb(160, 160, 160);border-bottom-left-radius: 0px;padding-left: 10px;box-sizing: border-box;"><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: rgb(217, 78, 58);box-sizing: border-box;">1.IE局域网访问方法</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−通过SADP软件获取到设备IP，在IE界面输入设备的内网IP，如果设备的http端口已修改，请在浏览器输入http：//ip:port，出现登录框，输入用户名和密码。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);box-sizing: border-box;">−登录设备之后，浏览器会提醒进行控件的安装，建议将IE浏览器菜单“工具>internet选项>安全>自定义级别>ActiveX控件和相关选项改为启用”，确定保存。</span></p></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 15px;color: rgba(62, 62, 62, 0.94);line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: rgb(217, 78, 58);box-sizing: border-box;">2.当需要使用SD卡进行存储时智能球不能识别SD卡</span></strong></p><p style="white-space: normal;box-sizing: border-box;">−请检查SD卡是否已经插好，然后重启设备。</p><p style="white-space: normal;box-sizing: border-box;">−检查SD卡是否正常，您可插入电脑，看电脑是否能够进行识别。</p></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(217, 78, 58);box-sizing: border-box;">3.将SD卡接入读卡器插到电脑上，仅能识别32G</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">−设备在对FAT32格式的SD卡格式化过程中，会对卡进行分区，每个32G，微软系统只能识别一个分区，所以只能显示为32G。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">−NTFS格式的SD卡，设备在格式化的过程中不会对卡进行分区，可以正常显示64G。</span></p></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(217, 78, 58);box-sizing: border-box;">4.设备升级失败</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">−远程升级时，网络不佳导致升级失败。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">−升级程序与所使用的设备不匹配，请使用与之匹配的设备程序。</span></p></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="font-size: 14px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(217, 78, 58);box-sizing: border-box;">5.室外设备在室内测试，出现聚焦不清楚</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">−请恢复设备出厂参数，排除错误配置导致该问题。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">−使用浏览器访问智能球，设置图像参数中的“最小聚焦距离”，将最小聚焦距离变小。</span></p></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-top: 0.5em;margin-left: 30%;line-height: 1em;box-sizing: border-box;" powered-by="xiumi.us"><section style="width: 0px;display: inline-block;vertical-align: bottom;border-bottom: 13px solid rgb(255, 129, 36);border-left: 13px solid transparent !important;border-right: 13px solid transparent !important;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="height: 2.4em;border-radius: 1em;background-color: rgb(255, 129, 36);box-sizing: border-box;"><section style="height: 1.6em;vertical-align: top;margin: 0.3em 0.5em;display: inline-block;line-height: 0;box-sizing: border-box;"></section><section style="display: inline-block;width: 72%;margin-top: 0.6em;line-height: 1;text-align: center;overflow: hidden;box-sizing: border-box;"><section style="display: inline-block;overflow: hidden;color: rgb(255, 255, 255);font-size: 14px;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">如果您觉得实用，记得分享给小伙伴哦</strong></p></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="text-align: right;margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;padding-left: 20px;box-sizing: border-box;"><section style="transform: translate3d(-20px, 0px, 0px);-webkit-transform: translate3d(-20px, 0px, 0px);-moz-transform: translate3d(-20px, 0px, 0px);-o-transform: translate3d(-20px, 0px, 0px);margin: 10px 0% -30px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: justify;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 12px;box-sizing: border-box;">你喜欢今天的知识分享吗，点“在看”给我一朵小黄花</span></strong></p></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 50px;height: 40px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;transform: rotateY(180deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section></section></section></section></section>
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