求助，门禁主机刷卡无法开门怎么办？
<section style="font-size: 14px;line-height: 1.8;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: 10px 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;width: 60%;box-shadow: rgb(0, 0, 0) 0px 0px 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="padding-right: 20px;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="display: inline-block;padding: 10px;vertical-align: top;width: 100%;border-width: 1px;border-style: solid;border-color: rgb(249, 110, 87);box-shadow: rgb(204, 204, 204) 2.8px 2.8px 5px;background-color: rgb(255, 255, 255);margin-right: -20px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">刚买的门禁主机，接线配置捣鼓了半天，一切就绪，刷卡还是无法开门？怎么办？在线等~<br style="box-sizing: border-box;"></p></section></section></section></section><section style="display: inline-block;vertical-align: top;width: 0px;margin-top: 2em;margin-left: 19px;box-sizing: border-box;"><section style="width: 0px;border-left: 20px solid rgb(249, 110, 87);border-top: 10px solid transparent !important;border-bottom: 10px solid transparent !important;box-sizing: border-box;"></section><section style="width: 0px;margin-top: -19px;margin-bottom: -19px;border-left: 18px solid rgb(255, 255, 255);box-sizing: border-box;border-top: 9px solid transparent !important;border-bottom: 9px solid transparent !important;"></section></section></section></section></section><section style="display: inline-block;vertical-align: top;width: 30%;box-shadow: rgb(0, 0, 0) 0px 0px 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 70%;box-shadow: rgb(0, 0, 0) 0px 0px 0px;box-sizing: border-box;"></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: 10px 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;width: 40%;box-shadow: rgb(0, 0, 0) 0px 0px 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;font-size: 4px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 40%;box-sizing: border-box;"></section></section></section></section><section style="display: inline-block;vertical-align: top;width: 60%;padding-right: 10px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="padding-left: 19px;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="width: 0px;margin-top: 2em;margin-right: 22px;margin-left: -19px;display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="width: 0px;border-right: 20px solid rgb(249, 110, 87);border-top: 10px solid transparent !important;border-bottom: 10px solid transparent !important;box-sizing: border-box;"></section><section style="width: 0px;margin-top: -19px;margin-bottom: -19px;margin-left: 3px;border-right: 18px solid rgb(255, 255, 255);box-sizing: border-box;border-top: 9px solid transparent !important;border-bottom: 9px solid transparent !important;"></section></section><section style="padding: 10px;width: 100%;margin-top: -2em;min-height: 4em;border-width: 1px;border-style: solid;border-color: rgb(249, 110, 87);box-shadow: rgb(204, 204, 204) -2.8px 2.8px 5px;background-color: rgb(255, 255, 255);border-radius: 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">别急！康康这就教您如何处理，Follow me！~</p></section></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: -20px 0% 20px;text-align: right;box-sizing: border-box;"><section style="background-color: rgb(249, 110, 87);height: 1px;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: 10px 0%;box-sizing: border-box;"><section style="width: 2.6em;display: inline-block;vertical-align: middle;box-sizing: border-box;"><section style="width: 2.6em;height: 2.6em;display: inline-block;vertical-align: middle;line-height: 2.6em;text-align: center;border-radius: 50%;background-color: rgb(249, 174, 165);box-sizing: border-box;"><section style="width: 1.8em;height: 1.8em;line-height: 1.8em;border-radius: 50%;margin-top: 0.36em;margin-bottom: 0.35em;margin-left: 0.44em;background-color: rgba(255, 255, 255, 0.86);box-sizing: border-box;"><section style="width: 100%;height: 100%;color: rgb(110, 110, 110);box-sizing: border-box;"><p style="box-sizing: border-box;">1</p></section></section></section><section style="margin: -0.5em auto 0.3em;width: 0px;border-top: 1.1em solid rgb(249, 174, 165);border-left: 1em solid transparent !important;border-right: 1.12em solid transparent !important;box-sizing: border-box;"></section></section><section style="display: inline-block;vertical-align: middle;margin-bottom: -0.5em;margin-left: -1.5em;padding-right: 10px;border-bottom: 1px dashed rgb(249, 174, 165);box-sizing: border-box;"><section style="display: inline-block;margin-left: 1.3em;padding-left: 5px;line-height: 1.5;font-size: 15px;letter-spacing: 1.2px;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">开门按钮可以正常开门，刷卡无法开</strong></p></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: -10px 0% 10px;box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;padding-left: 50px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="transform: translate3d(0px, 0px, 0px);-webkit-transform: translate3d(0px, 0px, 0px);-moz-transform: translate3d(0px, 0px, 0px);-o-transform: translate3d(0px, 0px, 0px);box-sizing: border-box;"><section style="letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">通常开门按钮可以正常开门，即意味着锁可以正常工作了，那么我们可以按照下面这几个方向去排查~</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;text-align: left;box-sizing: border-box;"><section style="display: inline-block;box-sizing: border-box;"><span style="display: block;padding: 0.3em 0.5em;border-radius: 0.8em 0.8em 0px 0px;background-color: rgb(249, 110, 87);color: rgb(255, 255, 255);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">一、读卡器状态是否正常</strong></p></span></section><section style="border-width: 1px;border-style: solid;border-color: rgb(249, 110, 87);border-radius: 0px 0px 0.8em 0.8em;padding: 10px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;">通常判断读卡器的状态，一般有两种方法：</p><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: rgb(215, 0, 15);box-sizing: border-box;">方法一、查看读卡器指示灯颜色。</span></strong><br style="box-sizing: border-box;"></p><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;">海康的读卡器正常连接后指示灯状态一般为为蓝色呼吸灯闪烁。个别特例也可参照读卡器的说明书描述。</p><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: rgb(215, 0, 15);box-sizing: border-box;">方法二：通过IVMS-4200客户端查看。</span></strong><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;">进入“控制面板-设备管理-选择对应的设备-设备状态”查询。（此法仅针对门禁主机通过485接读卡器的方式）</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;">若状态为离线，可通过检查<span style="color: rgb(215, 0, 15);box-sizing: border-box;">读卡器的拨码及与主机间的接线</span>是否正确来解决。</p><p style="white-space: normal;box-sizing: border-box;">点击此处获取-门禁主机通过485及韦根接读卡器指导</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="box-sizing: border-box;"><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;"><br></p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;text-align: left;box-sizing: border-box;"><section style="display: inline-block;box-sizing: border-box;"><span style="display: block;padding: 0.3em 0.5em;border-radius: 0.8em 0.8em 0px 0px;background-color: rgb(249, 110, 87);color: rgb(255, 255, 255);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">二、IVMS-4200客户端中能否查询到门禁信息？</strong></p></span></section><section style="border-width: 1px;border-style: solid;border-color: rgb(249, 110, 87);border-radius: 0px 0px 0.8em 0.8em;padding: 10px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;">通过查询这个门禁信息，可判断出刷卡的动作在主机上是否有体现。</p><p style="white-space: normal;box-sizing: border-box;">进入<span style="color: rgb(215, 0, 15);box-sizing: border-box;">“控制面板-门禁控制-信息查询-本地事件”</span>中查询信息，看看是否有<span style="color: rgb(215, 0, 15);box-sizing: border-box;">刷卡记录</span>。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">其中，当查询结果中没有信息时，我们可以按照下面的两个步骤排查一波：</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="float: left;margin-left: 0.8em;box-sizing: border-box;"><section style="width: 2.5em;display: inline-block;vertical-align: bottom;line-height: 0;box-shadow: rgb(0, 0, 0) 0px 0px 0px;box-sizing: border-box;"></section><section style="display: inline-block;vertical-align: top;margin-top: 0.5em;color: rgb(249, 110, 87);box-sizing: border-box;"><p style="clear: none;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="box-sizing: border-box;">步骤一：</span>设备系统时间和电脑的时间是否一致</strong></p></section></section> <section style="clear: both;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">若不一致可在<span style="color: rgb(215, 0, 15);box-sizing: border-box;">“工具-批量校时”</span>-选择对应的设备-点击确定即可。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><br></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="float: left;margin-left: 0.8em;box-sizing: border-box;"><section style="width: 2.5em;display: inline-block;vertical-align: bottom;line-height: 0;box-sizing: border-box;"></section><section style="display: inline-block;vertical-align: top;margin-top: 0.5em;color: rgb(249, 110, 87);box-sizing: border-box;"><p style="clear: none;box-sizing: border-box;"><strong style="box-sizing: border-box;">步骤二：设备是否是已布防的状态</strong></p></section></section> <section style="clear: both;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;">通常设备在客户端中处于未布防的状态时，事件信息是无法上传到客户端上的，一个设备同时只能被一个IVMS-4200客户端布防。 <br style="box-sizing: border-box;"></p><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;">状态可在<span style="color: rgb(113, 112, 113);font-size: 14px;letter-spacing: 1.2px;">IVMS-4200</span>客户端左上角点击<span style="color: rgb(215, 0, 15);box-sizing: border-box;">“工具--设备布防控制”</span>中查询。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;text-align: left;box-sizing: border-box;"><section style="display: inline-block;box-sizing: border-box;"><span style="display: block;padding: 0.3em 0.5em;border-radius: 0.8em 0.8em 0px 0px;background-color: rgb(249, 110, 87);color: rgb(255, 255, 255);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">三、根据查询结果判断问题</strong></p></span></section><section style="border-width: 1px;border-style: solid;border-color: rgb(249, 110, 87);border-radius: 0px 0px 0.8em 0.8em;padding: 10px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">当在<span style="color: rgb(113, 112, 113);font-size: 14px;letter-spacing: 1.2px;">IVMS-4200</span>中查询到对应的事件信息时，我们可以根据这个事件类型判断出问题所在。如下我们列举几个高频报错信息解读。 </p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="float: left;margin-left: 0.8em;box-sizing: border-box;"><section style="width: 2.5em;display: inline-block;vertical-align: bottom;line-height: 0;box-sizing: border-box;"></section><section style="display: inline-block;vertical-align: top;margin-top: 0.5em;color: rgb(249, 110, 87);box-sizing: border-box;"><p style="clear: none;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="box-sizing: border-box;">高频一：</span>查询结果中提示非法卡</strong></p></section></section> <section style="clear: both;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;">此时我们可去核对下权限组中的<span style="color: rgb(215, 0, 15);box-sizing: border-box;">权限是否下发成功</span>。</p><p style="white-space: normal;box-sizing: border-box;">进入“控制面板-门禁控制-权限组-详细信息”，查看人员及门禁点是否在所对应的权限组中？</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;">若正常，可重新下发权限，查看下发的状态。</p><p style="margin-bottom: 3px;white-space: normal;box-sizing: border-box;">状态为下发成功，可<span style="color: rgb(215, 0, 15);box-sizing: border-box;">重新刷卡开门试下</span>。</p><p style="white-space: normal;box-sizing: border-box;">状态为下发失败，可<span style="color: rgb(215, 0, 15);box-sizing: border-box;">点击“下发失败”查看对应的失败原因，更改之后，再重新下发</span>。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;color: rgb(113, 112, 113);letter-spacing: 1.2px;line-height: 1.9;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">全部下发会清空设备原有的权限信息，请谨慎操作；异动下发不会影响设备原有的权限信息，仅下发现有权限组的用户信息。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="float: left;margin-left: 0.8em;box-sizing: border-box;"><section style="width: 2.5em;display: inline-block;vertical-align: bottom;line-height: 0;box-sizing: border-box;"></section><section style="display: inline-block;vertical-align: top;margin-top: 0.5em;color: rgb(249, 110, 87);box-sizing: border-box;"><p style="clear: none;box-sizing: border-box;"><strong style="box-sizing: border-box;">高频二：查询结果中提示权限不合</strong></p></section></section></section><p><br></p><section style="display: inline-block;width: 100%;vertical-align: top;box-sizing: border-box;">以2604主机为例，如果卡片授权了门一，门二、三、四没有授权，在刷拨码ID为3的读卡器（门二），会提示权限不合。如果是双门或者四门控制器，如果只授权了其中一扇门 ，其它门没有授权的情况下，刷卡会提示权限不合；</section><p><br></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="float: left;margin-left: 0.8em;box-sizing: border-box;"><section style="width: 2.5em;display: inline-block;vertical-align: bottom;line-height: 0;box-sizing: border-box;"></section><section style="display: inline-block;vertical-align: top;margin-top: 0.5em;color: rgb(249, 110, 87);box-sizing: border-box;"><p style="clear: none;box-sizing: border-box;"><strong style="box-sizing: border-box;">高频3：查询结果中提示合法卡</strong></p></section></section> <section style="clear: both;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;color: rgb(113, 112, 113);letter-spacing: 1.2px;line-height: 1.9;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">当查询结果中有信息提示合法卡时，但是门还是打不开的情况下，我们可以检查下刷卡的这个读卡器是否控制的是无法开门的这个锁，也就是这个读卡器是否是控制这个锁打开的，检查读卡器拨码和韦根接口号。</p></section></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: 10px 0%;box-sizing: border-box;"><section style="width: 2.6em;display: inline-block;vertical-align: middle;box-sizing: border-box;"><section style="width: 2.6em;height: 2.6em;display: inline-block;vertical-align: middle;line-height: 2.6em;text-align: center;border-radius: 50%;background-color: rgb(249, 174, 165);box-sizing: border-box;"><section style="width: 1.8em;height: 1.8em;line-height: 1.8em;border-radius: 50%;margin-top: 0.36em;margin-bottom: 0.35em;margin-left: 0.44em;background-color: rgba(255, 255, 255, 0.86);box-sizing: border-box;"><section style="width: 100%;height: 100%;color: rgb(110, 110, 110);box-sizing: border-box;"><p style="box-sizing: border-box;">2</p></section></section></section><section style="margin: -0.5em auto 0.3em;width: 0px;border-top: 1.1em solid rgb(249, 174, 165);border-left: 1em solid transparent !important;border-right: 1.12em solid transparent !important;box-sizing: border-box;"></section></section><section style="display: inline-block;vertical-align: middle;margin-bottom: -0.5em;margin-left: -1.5em;padding-right: 10px;border-bottom: 1px dashed rgb(249, 174, 165);box-sizing: border-box;"><section style="display: inline-block;margin-left: 1.3em;padding-left: 5px;line-height: 1.5;font-size: 15px;letter-spacing: 1.2px;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">开门按钮和刷卡均无法正常开门</strong></p></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: -10px 0% 10px;box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;padding-left: 50px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="transform: translate3d(0px, 0px, 0px);-webkit-transform: translate3d(0px, 0px, 0px);-moz-transform: translate3d(0px, 0px, 0px);-o-transform: translate3d(0px, 0px, 0px);box-sizing: border-box;"><section style="letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">同样三个方向排查，请往下看</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;text-align: left;box-sizing: border-box;"><section style="display: inline-block;box-sizing: border-box;"><span style="display: block;padding: 0.3em 0.5em;border-radius: 0.8em 0.8em 0px 0px;background-color: rgb(249, 110, 87);color: rgb(255, 255, 255);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">一、门锁接线是否正确</strong></p></span></section><section style="border-width: 1px;border-style: solid;border-color: rgb(249, 110, 87);border-radius: 0px 0px 0.8em 0.8em;padding: 10px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">当开门按钮和刷卡均无法开门时，我们可以首先考虑下是不是门锁接线故障导致无法通信？检查下门锁及开门按钮的接线与供电。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><a style="box-sizing: border-box;" href="https://hkrobot.hikvision.com/servlet/WXShow?action=sac&sysNum=145716889796196&wxcId=63&FromUserName=oNNCAjtsp5cJLffj6tfSZwD4X7vY&question=%E9%97%A8%E7%A6%81%E4%B8%BB%E6%9C%BA%E6%8E%A5%E9%97%A8%E9%94%81%E5%92%8C%E5%BC%80%E9%97%A8%E6%8C%89%E9%92%AE%E6%96%B9%E6%B3%95&fid=&sId=372541&MsgType=workflow"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">点击此处获取《门禁设备与门锁及开门按钮接线指导》</p></section></section></a></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;text-align: left;box-sizing: border-box;"><section style="display: inline-block;box-sizing: border-box;"><span style="display: block;padding: 0.3em 0.5em;border-radius: 0.8em 0.8em 0px 0px;background-color: rgb(249, 110, 87);color: rgb(255, 255, 255);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">二、门状态是否设置了常闭</strong></p></span></section><section style="border-width: 1px;border-style: solid;border-color: rgb(249, 110, 87);border-radius: 0px 0px 0.8em 0.8em;padding: 10px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">在<span style="color: rgb(113, 112, 113);font-size: 14px;letter-spacing: 1.2px;">IVMS-4200</span>客户端的“控制面板-门禁控制-高级配置-选择对应的门禁点-状态时段配置”，查看是否是将门禁点的状态设为了常闭，可将状态时段删除某段计划或者清空计划。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">如若还是无法开门，也可尝试重启设备或者将设备恢复出厂，重新配置。</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-top: 10px;margin-bottom: 10px;text-align: left;box-sizing: border-box;"><section style="display: inline-block;box-sizing: border-box;"><span style="display: block;padding: 0.3em 0.5em;border-radius: 0.8em 0.8em 0px 0px;background-color: rgb(249, 110, 87);color: rgb(255, 255, 255);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">三、继电器没有正常工作</strong></p></span></section><section style="border-width: 1px;border-style: solid;border-color: rgb(249, 110, 87);border-radius: 0px 0px 0.8em 0.8em;padding: 10px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">如果恢复出厂重新配置还是无法开门，我们可以在开门按钮按下或者合法卡认证通过的情况下，根据继电器是否有通断来判断下门锁输出是否有信号。此信号为开关量信号，变化可以使用万用表测试下此时的通断状况，如果测出来是没有通断变化的，建议联系就近服务站检测。</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 10px 0%;box-sizing: border-box;"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;border-style: solid;border-width: 1px;border-radius: 50%;border-color: rgb(62, 62, 62);padding: 5px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section 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middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section powered-by="xiumi.us" style="font-size: 16px;white-space: normal;box-sizing: border-box;"><section style="box-sizing: border-box;"><section style="box-sizing: border-box;"><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section><section powered-by="xiumi.us" style="font-size: 16px;white-space: normal;box-sizing: border-box;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;"><section style="margin-bottom: -10px;padding-right: 5px;padding-left: 5px;font-size: 18px;text-align: right;color: rgb(249, 110, 87);box-sizing: border-box;"><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="width: 556.444px;height: 2em;line-height: 2em;display: inline-block;vertical-align: top;background-color: rgb(95, 156, 239);box-sizing: border-box;"><section style="margin-left: 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