【干货】客户端错误代码全解
<section data-role="outer" label="Powered by 135editor.com" style="font-size: 16px;font-family: 微软雅黑;"><section data-role="outer" label="Powered by 135editor.com"><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-role="paragraph"><section class="_135editor" data-tools="135编辑器" data-id="86115" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;"><section style="margin: 5px auto;color: rgb(254, 254, 254);box-sizing: border-box;border-width: 1px;border-style: solid;border-color: rgb(33, 33, 34);" class="layout"><section style="clear: both;box-sizing: border-box;color: inherit;"><section style="color: inherit;float: right;width: 12px;margin-top: -1px;box-sizing:border-box;border-bottom-width: 1px;border-bottom-style: solid;border-bottom-color: #212122;border-left-width: 1px;border-left-style: solid;border-left-color: #212122;margin-right: -1px;height: 11px !important;background-color: #fefefe;"></section><section style="color: inherit;float: left;width: 11px;margin-top: -1px;box-sizing:border-box;border-bottom-width: 1px;border-bottom-style: solid;border-bottom-color: #212122;border-right-width: 1px;border-right-style: solid;border-right-color: #212122;margin-left: -1px;height: 11px !important;background-color: #fefefe;"></section><section style="clear:both;"></section></section><section style="color: inherit;box-sizing: border-box;border-color: rgb(33, 33, 34);"><section style="color: inherit;float: right;width: 11px;border-width: 1px;border-style: solid;border-color: rgb(33, 33, 34);margin-top: -1px;margin-right: 10px;padding: 1px;box-sizing: border-box;height: 11px !important;"><section style="width: 7px;height: 7px;background-color: rgb(33, 33, 34);"></section></section><section style="color: inherit;float: left;width: 11px;border-width: 1px;border-style: solid;border-color: rgb(33, 33, 34);margin-left: 9px;margin-top: -1px;padding: 1px;box-sizing: border-box;height: 11px !important;"><section style="width: 7px;height: 7px;background-color: rgb(33, 33, 34);"></section></section></section><section style="box-sizing: border-box;padding-top: 10px;color: inherit;border-color: rgb(33, 33, 34);"><section style="padding: 20px;box-sizing:border-box;" class="135brush" data-style="color: inherit; text-align: justify; color: rgb(12, 12, 12);line-height: 1.75em;"><p style="text-align: justify;color: rgb(61, 61, 61);line-height: 1.9em;font-size: 14px;text-indent: 0em;padding-top: 5px;padding-bottom: 5px;letter-spacing: 1.5px;">我们在使用IVMS-4200客户端的过程中，是否遇到过遇到过各种各样的报错，那这些报错是什么意思呢？我们怎么能根据报错来解决问题呢？别急，跟着康康往下看~</p></section></section><section style="color: inherit;border-color: rgb(33, 33, 34);clear: both;box-sizing: border-box;"><section style="color: inherit;float: right;width: 11px;border-width: 1px;border-style: solid;border-color: rgb(33, 33, 34);margin-top: -1px;margin-right: 10px;padding: 1px;box-sizing: border-box;height: 11px !important;"><section style="width: 7px;height: 7px;background-color: rgb(33, 33, 34);"></section></section><section style="color: inherit;float: left;width: 11px;border-width: 1px;border-style: solid;border-color: rgb(33, 33, 34);margin-top: -1px;margin-left: 10px;padding: 1px;box-sizing: border-box;height: 11px !important;"><section style="width: 7px;height: 7px;background-color: rgb(33, 33, 34);"></section></section></section><section style="clear: both;"></section><section style="margin-bottom: -1px;box-sizing:border-box;color: inherit;border-color: #212122;width: 100%;margin-top: 1px;" data-width="100%"><section style="color: inherit;float: right;width: 12px;box-sizing:border-box;border-top-width: 1px;border-top-style: solid;border-top-color: #212122;border-left-width: 1px;border-left-style: solid;border-left-color: #212122;margin-right: -1px;height: 11px !important;background-color: #fefefe;"></section><section style="width: 12px;border-top-width: 1px;box-sizing:border-box;border-top-style: solid;border-top-color: #212122;border-right-width: 1px;border-right-style: solid;border-right-color: #212122;margin-top: -1px;margin-left: -1px;height: 11px !important;background-color: #fefefe;"></section></section></section></section><section data-role="paragraph" class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;"><p style="line-height: 1.9em;font-size: 14px;letter-spacing: 1.2px;color: rgb(61, 61, 61);text-indent: 0em;padding-top: 5px;padding-bottom: 5px;"><br></p></section><section class="_135editor" data-tools="135编辑器" data-id="62" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;"><section style="text-align:center;"><section style="display:inline-block;"></section></section></section><section data-role="paragraph" class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;"><p style="line-height: 1.9em;font-size: 14px;letter-spacing: 1.2px;color: rgb(61, 61, 61);text-indent: 0em;padding-top: 5px;padding-bottom: 5px;"><br></p></section><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="93507" data-tools="135编辑器"><section style="padding-top: 1em;padding-bottom: 1em;width: 100%;text-align: center;box-sizing: border-box;" data-width="100%"><section style="display: inline-block;"><section class="135brush" data-brushtype="text" style="padding: 4px 3.2em 3px;color: rgb(255, 255, 255);letter-spacing: 1.5px;font-size: 15px;box-sizing: border-box;background-image: url("https://mmbiz.qpic.cn/mmbiz_png/p8CaKzvQibq7AhDLmTVKTso49HSdcurzV55kbnLRibaW4jvq6fxzGib3LKZUK5Zvt0mHtQQ37G1Ov5pMiaZKvmmWzw/640?wx_fmt=png");background-repeat: no-repeat;background-size: 100% 100%;"><strong><span style="font-size: 16px;">4200添加设备</span></strong></section></section></section></section><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;display: inline-block;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><p style="border-color: rgb(102, 142, 104);margin-top: 8px;padding-top: 5px;padding-right: 10px;padding-bottom: 5px;text-align: justify;color: rgb(61, 61, 61);line-height: 1.9em;font-size: 14px;font-weight: bold;border-bottom-width: 1.5px;border-bottom-style: solid;min-height: 32px;max-width: 100%;letter-spacing: 1.2px;text-indent: 0em;"><span title="" class="autonum" style="margin-right: 8px;padding: 4px 10px;color: rgb(255, 255, 255);line-height: 20px;float: left;display: block;max-width: 100%;background-color: rgb(102, 142, 104);" data-original-title="" data-num="3" placeholder="1">1</span><strong class="135brush" style="border-color: #668e68;color: inherit;" data-brushtype="text">添加局域网设备</strong></p></section></section><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;">电脑上安装好<span style="color: rgb(61, 61, 61);font-family: 微软雅黑;font-size: 14px;letter-spacing: 1.5px;text-align: justify;">IVMS-4200客户端</span>并运行，在“控制面板”-“设备管理”-“海康设备”中添加录像机或者摄像机，确认设备网络状态正常，然后在“主预览”界面选择监控点预览。</span><br></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;"></span></p><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><section data-role="paragraph" class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;"><p style="line-height: 1.9em;font-size: 14px;letter-spacing: 1.2px;color: rgb(61, 61, 61);text-indent: 0em;padding-top: 5px;padding-bottom: 5px;"><br></p></section><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;display: inline-block;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><p style="border-color: rgb(102, 142, 104);margin-top: 8px;padding-top: 5px;padding-right: 10px;padding-bottom: 5px;text-align: justify;color: rgb(61, 61, 61);line-height: 1.9em;font-size: 14px;font-weight: bold;border-bottom-width: 1.5px;border-bottom-style: solid;min-height: 32px;max-width: 100%;letter-spacing: 1.2px;text-indent: 0em;"><span title="" class="autonum" style="margin-right: 8px;padding: 4px 10px;color: rgb(255, 255, 255);line-height: 20px;float: left;display: block;max-width: 100%;background-color: rgb(102, 142, 104);" data-original-title="" data-num="4" placeholder="1">2</span><strong class="135brush" style="border-color: rgb(102, 142, 104);color: inherit;" data-brushtype="text">登录萤石设备</strong></p></section><section data-role="paragraph" class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;"><p style="line-height: 1.9em;letter-spacing: 1.2px;font-size: 14px;color: rgb(61, 61, 61);text-indent: 0em;padding-top: 5px;padding-bottom: 5px;">在“控制面板”-“设备管理”-“云服务设备”中输入萤石云登录的账号密码即可登录。</p></section></section><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><br></p></section><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="93507" data-tools="135编辑器"><section style="padding-top: 1em;padding-bottom: 1em;width: 100%;text-align: center;box-sizing: border-box;" data-width="100%"><section style="display: inline-block;"><section class="135brush" data-brushtype="text" style="padding: 4px 3.2em 3px;color: rgb(255, 255, 255);letter-spacing: 1.5px;font-size: 15px;box-sizing: border-box;background-image: url("https://mmbiz.qpic.cn/mmbiz_png/p8CaKzvQibq7AhDLmTVKTso49HSdcurzV55kbnLRibaW4jvq6fxzGib3LKZUK5Zvt0mHtQQ37G1Ov5pMiaZKvmmWzw/640?wx_fmt=png");background-repeat: no-repeat;background-size: 100% 100%;"><strong><span style="font-size: 16px;">4200添加设备常见报错</span></strong></section></section></section><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;display: inline-block;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><p style="border-color: rgb(102, 142, 104);margin-top: 8px;padding-top: 5px;padding-right: 10px;padding-bottom: 5px;text-align: justify;color: rgb(61, 61, 61);line-height: 1.9em;font-size: 14px;font-weight: bold;border-bottom-width: 1.5px;border-bottom-style: solid;min-height: 32px;max-width: 100%;letter-spacing: 1.2px;text-indent: 0em;"><span title="" class="autonum" style="margin-right: 8px;padding: 4px 10px;color: rgb(255, 255, 255);line-height: 20px;float: left;display: block;max-width: 100%;background-color: rgb(102, 142, 104);" data-original-title="" placeholder="1">1</span><strong class="135brush" style="border-color: rgb(102, 142, 104);color: inherit;" data-brushtype="text">提示 HCNetSDK.dll</strong></p></section></section></section><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="color: #F79646;"><strong>问题原因：</strong></span>添加设备时输入的<strong>用户名或密码错误</strong>。<br style="color: rgb(62, 62, 62);font-family: Helvetica, Arial, sans-serif;white-space: normal;"><span style="color: #F79646;"><strong>排查思路</strong>：</span><span style="color: rgb(61, 61, 61);font-family: 微软雅黑;font-size: 14px;letter-spacing: 1.5px;text-align: justify;">IVMS-4200客户端</span>添加设备时需要输入的是设备的用户名和密码，而不是<span style="color: rgb(61, 61, 61);font-family: 微软雅黑;font-size: 14px;letter-spacing: 1.5px;text-align: justify;">IVMS-4200客户端</span> 安装注册的那个账号密码。设备的用户名默认是 admin，密码是激活设备时设置的密码。如果知道设备正确密码可将设备删除，重新用正确的密码添加测试。</p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><br></p><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;display: inline-block;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><p style="border-color: rgb(102, 142, 104);margin-top: 8px;padding-top: 5px;padding-right: 10px;padding-bottom: 5px;text-align: justify;color: rgb(61, 61, 61);line-height: 1.9em;font-size: 14px;font-weight: bold;border-bottom-width: 1.5px;border-bottom-style: solid;min-height: 32px;max-width: 100%;letter-spacing: 1.2px;text-indent: 0em;"><span title="" class="autonum" style="margin-right: 8px;padding: 4px 10px;color: rgb(255, 255, 255);line-height: 20px;float: left;display: block;max-width: 100%;background-color: rgb(102, 142, 104);" data-original-title="" data-num="2" placeholder="1">2</span><strong class="135brush" style="border-color: rgb(102, 142, 104);color: inherit;" data-brushtype="text">提示 HCNetSDK.dll</strong></p></section></section><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="color: #F79646;"><strong><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;">问题原因：</span></strong></span><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;">连接设备失败，<strong>设备不在线</strong>或网络原因引起的连接超时</span><br></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="color: #F79646;"><strong>排查思路：</strong></span>先确认<span style="color: rgb(61, 61, 61);font-family: 微软雅黑;font-size: 14px;letter-spacing: 1.5px;text-align: justify;">IVMS-4200客户端</span>上添加的是局域网的设备还是外网的设备。</p><p style="line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;color: rgb(61, 61, 61);"><span style="font-size: 20px;">❶</span> 局域网添加时，确认下电脑的 IP 和设备的 IP 是否是同网段的，服务端口是否修改过，用电脑 ping 设备的 IP，看是否可以 ping 通。输入设<strong>备正确的 IP 地址、 服务端口号和用户名密码添加</strong>。</p><p style="line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;color: rgb(61, 61, 61);"><span style="font-size: 20px;">❷</span> 外网添加时，确认设备的服务端口号是否手动映射过，telnet 测试下服务端口是否能测通，能测通的情况下，输入<strong>设备正确的外网 IP 或者域名添加设备</strong>。</p><p style="line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;color: rgb(61, 61, 61);"><br></p><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;display: inline-block;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><p style="border-color: rgb(102, 142, 104);margin-top: 8px;padding-top: 5px;padding-right: 10px;padding-bottom: 5px;text-align: justify;color: rgb(61, 61, 61);line-height: 1.9em;font-size: 14px;font-weight: bold;border-bottom-width: 1.5px;border-bottom-style: solid;min-height: 32px;max-width: 100%;letter-spacing: 1.2px;text-indent: 0em;"><span title="" class="autonum" style="margin-right: 8px;padding: 4px 10px;color: rgb(255, 255, 255);line-height: 20px;float: left;display: block;max-width: 100%;background-color: rgb(102, 142, 104);" data-original-title="" data-num="3" placeholder="1">3</span><strong class="135brush" style="border-color: rgb(102, 142, 104);color: inherit;" data-brushtype="text">提示 HCNetSDK.dll</strong></p></section></section><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="color: #F79646;"><strong><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;">问题原因：</span></strong></span><strong><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;">用户被锁定</span></strong><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;">，<span style="color: rgb(61, 61, 61);font-family: 微软雅黑;font-size: 14px;letter-spacing: 1.5px;text-align: justify;">IVMS-4200客户端</span>用错误的密码多次连接设备，导致设备被锁定。</span></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="color: #F79646;"><strong><span style="letter-spacing: 1.2px;text-indent: 0em;caret-color: red;">排查思路：</span></strong></span><span style="letter-spacing: 1.2px;text-indent: 0em;caret-color: red;"><span style="color: rgb(61, 61, 61);font-family: 微软雅黑;font-size: 14px;letter-spacing: 1.5px;text-align: justify;">IVMS-4200客户端</span>添加设备时，需要输入激活设备时给设备设置的密码。如果知道设备密码可将设备从<span style="color: rgb(61, 61, 61);font-family: 微软雅黑;font-size: 14px;letter-spacing: 1.5px;text-align: justify;">IVMS-4200客户端</span>上删除，重启设备，再重新用<strong>正确的密码添加</strong>。</span></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><br></p><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="93507" data-tools="135编辑器"><section style="padding-top: 1em;padding-bottom: 1em;width: 100%;text-align: center;box-sizing: border-box;" data-width="100%"><section style="display: inline-block;"><section class="135brush" data-brushtype="text" style="padding: 4px 3.2em 3px;color: rgb(255, 255, 255);letter-spacing: 1.5px;font-size: 15px;box-sizing: border-box;background-image: url("https://mmbiz.qpic.cn/mmbiz_png/p8CaKzvQibq7AhDLmTVKTso49HSdcurzV55kbnLRibaW4jvq6fxzGib3LKZUK5Zvt0mHtQQ37G1Ov5pMiaZKvmmWzw/640?wx_fmt=png");background-repeat: no-repeat;background-size: 100% 100%;"><strong><span style="font-size: 16px;">4200预览常见报错</span></strong></section></section></section></section><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;display: inline-block;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><p style="border-color: rgb(102, 142, 104);margin-top: 8px;padding-top: 5px;padding-right: 10px;padding-bottom: 5px;text-align: justify;color: rgb(61, 61, 61);line-height: 1.9em;font-size: 14px;font-weight: bold;border-bottom-width: 1.5px;border-bottom-style: solid;min-height: 32px;max-width: 100%;letter-spacing: 1.2px;text-indent: 0em;"><span title="" class="autonum" style="margin-right: 8px;padding: 4px 10px;color: rgb(255, 255, 255);line-height: 20px;float: left;display: block;max-width: 100%;background-color: rgb(102, 142, 104);" data-original-title="" placeholder="1">1</span><strong class="135brush" style="border-color: rgb(102, 142, 104);color: inherit;" data-brushtype="text">提示 iVMS-4200.exe</strong></p></section></section><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="color: #F79646;"><strong><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;">问题原因：</span></strong></span><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;">监控点不可用或者不存在。<strong>可能是设备网络中断导致设备掉线</strong>。</span><br></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="color: #F79646;"><strong>排查思路：</strong></span>确认下该监控点的<strong>网络状态是否正常</strong>，一般是由于设备掉线导致的图像预览不了，如果是添加的录像机就确认录像机上这个摄像机是不是已经掉线了。</p><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;display: inline-block;box-sizing: border-box;" data-id="41173" data-tools="135编辑器" data-color="#668e68" data-custom="#668e68"><p style="border-color: rgb(102, 142, 104);margin-top: 8px;padding-top: 5px;padding-right: 10px;padding-bottom: 5px;text-align: justify;color: rgb(61, 61, 61);line-height: 1.9em;font-size: 14px;font-weight: bold;border-bottom-width: 1.5px;border-bottom-style: solid;min-height: 32px;max-width: 100%;letter-spacing: 1.2px;text-indent: 0em;"><span title="" class="autonum" style="margin-right: 8px;padding: 4px 10px;color: rgb(255, 255, 255);line-height: 20px;float: left;display: block;max-width: 100%;background-color: rgb(102, 142, 104);" data-original-title="" data-num="2" placeholder="1">2</span><strong class="135brush" style="border-color: rgb(102, 142, 104);color: inherit;" data-brushtype="text">提示 HCNetSDK.dll</strong></p></section></section><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="color: #F79646;"><strong><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;">问题原因：</span></strong></span><span style="text-indent: 0em;letter-spacing: 1.2px;caret-color: red;"><span style="color: rgb(61, 61, 61);font-family: 微软雅黑;font-size: 14px;letter-spacing: 1.5px;text-align: justify;">IVMS-4200客户端</span>客户端默认启用了自动改变码流类型的功能，<strong>单画面/4 画面默认取主码流，多画面(画面大小等于 9 分割时)默认取子码流</strong>，可单画面预览看是否正常。</span></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><span style="color: #F79646;"><strong>排查思路：</strong></span>将异常的画面，双击放大预览看图像是否正常。单画面正常预览正常，多画面预览报错，可能是因为设备不支持子码流或者子码流参数设置太高，没有取得设备的子码流。</p><p style="line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;color: rgb(61, 61, 61);">▶如果设备<strong>不支持子码流</strong>，请进入控制面板-系统配置-图像，将自动改变码流类型的勾取消，返回主预览，将对应的监控点切换成主码流预览。</p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;">▶如果是硬盘录像机<strong>没有取到前端摄像机子码流</strong>，可登录摄像机 web 界面降低子码流的分辨率和码率，在硬盘录像机中删除对应通道后重新添加。</p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><br></p><section class="_135editor" style="border-width: 0px;border-style: none;border-color: initial;box-sizing: border-box;" data-id="93503" data-tools="135编辑器"><section style="text-align: center;margin-bottom: -1em;"><section style="width: 100%;display: inline-block;" data-width="100%"><section style="display: inline-block;"><section class="135brush" data-brushtype="text" style="padding: 4px 3.2em 3px;color: rgb(255, 255, 255);letter-spacing: 1.5px;font-size: 15px;box-sizing: border-box;background-image: url("https://mmbiz.qpic.cn/mmbiz_png/p8CaKzvQibq7AhDLmTVKTso49HSdcurzV08cdiaFXI7XKOO2EumCoAe9f19S1Ubu8FKge58brBnoze6BmiaJYIg6w/640?wx_fmt=png");background-repeat: no-repeat;background-size: 100% 100%;">运行环境</section></section></section></section><section style="border-width: 1px;border-style: solid;border-color: rgb(218, 191, 117);width: 100%;box-sizing: border-box;" data-width="100%"><section class="135brush" style="padding: 2.5em 1em 1em;text-align: justify;color: #dabf75;line-height: 1.75em;letter-spacing: 1.5px;font-size: 14px;box-sizing: border-box;" data-autoskip="1"><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;"><span style="color: #7f7f7f;font-size: 12px;">① 操作系统： Microsoft Windows 7 / Windows 8.1 / Windows 10（ 32/64 位中、英文操作系统）；Windows XP SP3（ 32 位中、英文操作系统）； Windows sever 2008（ 64 位中、英文操作系统）</span></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;"><span style="color: #7f7f7f;font-size: 12px;">② CPU： Intel Pentium4.3.0@3.0 GHz 或以上</span></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;"><span style="color: #7f7f7f;font-size: 12px;">③内存： 2G 或更高</span></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;"><span style="color: #7f7f7f;font-size: 12px;">④显卡： RADEON X700 series</span></p><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;"><span style="color: #7f7f7f;font-size: 12px;">⑤ GPU： 256M 或更更高</span></p></section></section></section><p style="color: rgb(61, 61, 61);line-height: 1.9em;text-indent: 0em;letter-spacing: 1.2px;padding-top: 5px;padding-bottom: 5px;font-size: 14px;"><br></p><section style="box-sizing: border-box;"><section class="V5" style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 10px 0%;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;width: 50%;border-style: solid;border-width: 1px;border-radius: 0px;border-color: rgb(62, 62, 62);box-shadow: rgb(0, 0, 0) 0px 0px 0px;box-sizing: border-box;"><section class="V5" style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: 15px 0%;transform: translate3d(10px, 0px, 0px);-webkit-transform: translate3d(10px, 0px, 0px);-moz-transform: translate3d(10px, 0px, 0px);-o-transform: translate3d(10px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgb(255, 255, 255);box-shadow: rgb(160, 160, 160) 0px 0px 3px;border-style: none;border-width: 1px;border-radius: 0px;border-color: rgb(225, 225, 225);box-sizing: border-box;"><section class="V5" style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: 15px 0% 10px;box-sizing: border-box;"><section style="text-align: justify;letter-spacing: 1px;font-size: 14px;box-sizing: border-box;"><p style="text-align: center;white-space: normal;box-sizing: border-box;"><span style="color:#a0a0a0;box-sizing: border-box;"><strong style="box-sizing: border-box;">海康云商</strong></span></p><p style="text-align: center;white-space: normal;box-sizing: border-box;"><span style="color:#a0a0a0;box-sizing: border-box;"><strong style="box-sizing: border-box;">您身边的安防助手</strong></span></p></section></section></section><section class="V5" style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-right: 0%;margin-bottom: 15px;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;width: 90%;vertical-align: top;box-shadow: rgb(0, 0, 0) 0px 0px 0px;background-color: rgb(160, 160, 160);box-sizing: border-box;"><section class="V5" style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: 2px 0%;box-sizing: border-box;"><section style="color: rgb(255, 255, 255);letter-spacing: 1px;font-size: 12px;box-sizing: border-box;"><p style="box-sizing: border-box;">长按扫码下载</p></section></section></section></section></section></section></section></section></section></section><section style="display: inline-block;vertical-align: top;width: 50%;padding-right: 10px;padding-left: 15px;border-width: 0px;box-sizing: border-box;"><section class="V5" style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;box-shadow: rgb(0, 0, 0) 0px 0px 0px;width: 100%;box-sizing: border-box;"></section></section></section></section></section></section></section></section></section>
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