2015年5月您不能错过的问题解答
<fieldset style="border: 0px; margin: 0.8em 0px 0.5em; box-sizing: border-box; padding: 0px;" class="tn-Powered-by-XIUMI"><span style="display: inline-block; padding: 0.3em 0.5em; border-top-left-radius: 0.5em; border-top-right-radius: 0.5em; border-bottom-right-radius: 0.5em; border-bottom-left-radius: 0.5em; color: rgb(255, 255, 255); text-align: inherit; font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; background-color: rgb(249, 110, 87); font-family: inherit; font-weight: inherit; text-decoration: inherit; border-color: rgb(249, 110, 87); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">Q1：我新买了海康威视的摄像机和录像机，密码是什么？</section></span></fieldset><fieldset style="margin: 0.8em 0px; font-size: 1em; line-height: 1.4; box-sizing: border-box; padding: 0px; border: 0px;" class="tn-Powered-by-XIUMI"><section style="padding: 10px; border: 2px dashed rgb(182, 182, 182); font-size: 1em; font-family: inherit; font-weight: inherit; text-align: inherit; text-decoration: inherit; color: rgb(51, 51, 51); background-color: rgb(244, 244, 244); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">新购买的设备不设置默认初始密码，而是您在初次使用的时候，自己设置您的设备密码。</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"><br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">提醒：</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">1，设备激活的时候，输入的密码即您的设备操作密码，请不要忘记哦</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">2，激活的时候，一般通过电脑操作，建议您使用大小写字母和数字的组合，不要包含特殊符号</section></section></fieldset><fieldset style="border: 0px; margin: 0.8em 0px 0.5em; box-sizing: border-box; padding: 0px;" class="tn-Powered-by-XIUMI"><span style="display: inline-block; padding: 0.3em 0.5em; border-top-left-radius: 0.5em; border-top-right-radius: 0.5em; border-bottom-right-radius: 0.5em; border-bottom-left-radius: 0.5em; color: rgb(255, 255, 255); text-align: inherit; font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; background-color: rgb(249, 110, 87); font-family: inherit; font-weight: inherit; text-decoration: inherit; border-color: rgb(249, 110, 87); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">Q2：新版已激活的设备密码忘记怎么办？</section></span></fieldset><fieldset style="margin: 0.8em 0px; font-size: 1em; line-height: 1.4; box-sizing: border-box; padding: 0px; border: 0px;" class="tn-Powered-by-XIUMI"><section style="padding: 10px; border: 2px dashed rgb(182, 182, 182); font-size: 1em; font-family: inherit; font-weight: inherit; text-align: inherit; text-decoration: inherit; color: rgb(51, 51, 51); background-color: rgb(244, 244, 244); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">1，下载SADP软件并安装。</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">2，打开SADP软件，搜索并选中您需要的设备</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">3，右下角，选择桌面路径，并导出xml文件</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">4，发送邮件至：400@hikvision.com</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">5，收到客服回复后，将附件保存桌面，并导入新收到的xml文件。</section></section></fieldset><fieldset style="margin: 0.8em 0px; font-size: 1em; line-height: 1.4; box-sizing: border-box; padding: 0px; border: 0px;" class="tn-Powered-by-XIUMI"><section style="padding: 10px; border: 2px dashed rgb(182, 182, 182); font-size: 1em; font-family: inherit; font-weight: inherit; text-align: inherit; text-decoration: inherit; color: rgb(51, 51, 51); background-color: rgb(244, 244, 244); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">重要提醒：<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">1，xml文件导入导出建议都保存电脑桌面，切勿修改文件信息（不要在文件上直接标注您的联系方式，联系方式请填写在邮件正文）<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">2，文件导出，发送给客服后，【请勿反复导出】，设备的xml文件会以最后一次为准。<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">3，如果密码恢复失败，建议您直接关闭SADP后，再次导入。</section></section></fieldset><fieldset style="border: 0px; margin: 0.8em 0px 0.5em; box-sizing: border-box; padding: 0px;" class="tn-Powered-by-XIUMI"><span style="display: inline-block; padding: 0.3em 0.5em; border-top-left-radius: 0.5em; border-top-right-radius: 0.5em; border-bottom-right-radius: 0.5em; border-bottom-left-radius: 0.5em; color: rgb(255, 255, 255); text-align: inherit; font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; background-color: rgb(249, 110, 87); font-family: inherit; font-weight: inherit; text-decoration: inherit; border-color: rgb(249, 110, 87); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">Q3：录像机上添加摄像头提示“未知错误”或者“设备已锁定”！</section></span></fieldset><fieldset style="margin: 0.8em 0px; font-size: 1em; line-height: 1.4; box-sizing: border-box; padding: 0px; border: 0px;" class="tn-Powered-by-XIUMI"><section style="padding: 10px; border: 2px dashed rgb(182, 182, 182); font-size: 1em; font-family: inherit; font-weight: inherit; text-align: inherit; text-decoration: inherit; color: rgb(51, 51, 51); background-color: rgb(244, 244, 244); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">1，删除该通道，如果客户端（iVMS-4200等软件）上也添加了，也需要删除</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">2，重启摄像头，并修改录像机IP地址【提醒：务必注意需要修改】</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">3，选择自定义方式添加设备</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">【提醒：务必要填写摄像头正确的密码】</section></section></fieldset><fieldset style="border: 0px; margin: 0.8em 0px 0.5em; box-sizing: border-box; padding: 0px;" class="tn-Powered-by-XIUMI"><span style="display: inline-block; padding: 0.3em 0.5em; border-top-left-radius: 0.5em; border-top-right-radius: 0.5em; border-bottom-right-radius: 0.5em; border-bottom-left-radius: 0.5em; color: rgb(255, 255, 255); text-align: inherit; font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; background-color: rgb(249, 110, 87); font-family: inherit; font-weight: inherit; text-decoration: inherit; border-color: rgb(249, 110, 87); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">Q4：新版本摄像机接入新版本即插即用的摄像机提示“未知错误”！</section></span></fieldset><fieldset style="margin: 0.8em 0px; font-size: 1em; line-height: 1.4; box-sizing: border-box; padding: 0px; border: 0px;" class="tn-Powered-by-XIUMI"><section style="padding: 10px; border: 2px dashed rgb(182, 182, 182); font-size: 1em; font-family: inherit; font-weight: inherit; text-align: inherit; text-decoration: inherit; color: rgb(51, 51, 51); background-color: rgb(244, 244, 244); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">解决方法：</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">把录像机和摄像机密码设置成一致的，即可！</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">提醒：</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">1，即插即用是指型号后缀待有/P或者/N的录像机</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">2，若后续录像机又更换了新密码，也务必把摄像头密码设置成跟录像机一样</section></section></fieldset><p><br></p>
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