问题排查 | 门禁发卡无法开门？
<section style="font-size: 15px;letter-spacing: 1.2px;line-height: 1.9;color: rgb(113, 112, 113);box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: 10px 0%;display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: 100px;align-self: flex-end;flex: 0 0 auto;height: auto;box-sizing: border-box;"><section style="text-align: center;margin-right: 0%;margin-bottom: -1px;margin-left: 0%;font-size: 0px;transform: translate3d(0px, 0px, 1px) rotateY(180deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;background-color: rgb(234, 44, 44);flex: 100 100 0%;height: auto;align-self: flex-end;margin-right: -20px;margin-left: -20px;box-sizing: border-box;"><section style="opacity: 0.99;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;color: rgba(255, 255, 255, 0.99);padding-right: 10px;padding-left: 10px;letter-spacing: 2px;line-height: 1.6;box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">门禁发卡无法开门</strong></p><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">排障思路分析</strong></p></section></section></section><section style="display: inline-block;vertical-align: bottom;width: 100px;align-self: flex-end;flex: 0 0 auto;height: auto;box-sizing: border-box;"><section style="text-align: center;margin-right: 0%;margin-bottom: -1px;margin-left: 0%;font-size: 0px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section></section></section><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;border-width: 2px;border-style: dotted;border-color: rgb(192, 200, 209);padding: 10px;box-sizing: border-box;"><section style="text-align: left;padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;">客户：都接好了，怎么开不了门呢，赶紧找康康来帮忙！</p><p style="box-sizing: border-box;">康康：遇事不要慌，康康来帮忙！</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="transform: translate3d(20px, 0px, 0px);margin: 10px 0% -20px;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;max-width: 100%;height: auto;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;max-width: 100%;height: auto;background-color: rgb(234, 44, 44);box-sizing: border-box;"><section style="color: rgba(255, 255, 255, 0.99);padding-right: 10px;padding-left: 10px;letter-spacing: 1px;line-height: 1.3;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 21px;box-sizing: border-box;">01 </span></strong><span style="box-sizing: border-box;">/ </span>开门按钮或者通过4200状态监控远程</p><p style="white-space: normal;box-sizing: border-box;">都无法开门，判断为接线问题：</p></section></section></section><section style="text-align: left;justify-content: flex-start;font-size: 0px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 0px;height: 0px;vertical-align: top;overflow: hidden;border-style: solid;border-width: 3px;border-radius: 0px;border-color: rgb(234, 44, 44) rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(234, 44, 44);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section></section><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-left: 2px solid rgb(234, 44, 44);border-bottom-left-radius: 0px;padding-left: 2px;box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 0px 0px 0px 1px;border-left-style: solid;border-bottom-left-radius: 0px;border-left-color: rgb(255, 172, 63);background-color: rgba(255, 250, 243, 0.99);box-sizing: border-box;" powered-by="xiumi.us"><section style="margin: 30px 0% 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="padding-right: 15px;padding-left: 15px;line-height: 1.8;letter-spacing: 1.8px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">1、检查门锁接线：</strong></p><p style="white-space: normal;box-sizing: border-box;">判断门锁接线是否正常，我们可以通过开门按钮能否开门或者通过4200状态监控远程能否开门判断门锁接线是否正常，如下图所示：</p></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(215, 0, 15);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">2、检查读卡器接线：</strong></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(215, 0, 15);font-size: 13px;box-sizing: border-box;">注：读卡器在线状态查看，仅限读卡器485方式接入，韦根方式接入的读卡器无法查看是否在线。</span></p><p style="white-space: normal;box-sizing: border-box;">判断读卡器接线方式是韦根方式还是485方式：</p><p style="white-space: normal;box-sizing: border-box;">当读卡器使用韦根方式接线时，检查是否将读卡器拨码盘第6位拨为ON（若读卡器只支持韦根方式接入则忽略），门禁主机为多门门禁主机时，韦根读卡器需要接在指定门的读卡器韦根接头上；当读卡器使用485接线且主机为多门门禁控制器时，检查读卡器拨码是否相同，如图所示：</p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="transform: translate3d(20px, 0px, 0px);margin: 10px 0% -20px;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;max-width: 100%;height: auto;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;max-width: 100%;height: auto;background-color: rgb(234, 44, 44);box-sizing: border-box;"><section style="color: rgba(255, 255, 255, 0.99);padding-right: 10px;padding-left: 10px;letter-spacing: 1px;line-height: 1.3;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 21px;box-sizing: border-box;">02 </span></strong><span style="box-sizing: border-box;">/ </span>开门按钮或者通过4200</p><p style="white-space: normal;box-sizing: border-box;">状态监控远程开门都正常，刷卡无法开门</p></section></section></section><section style="text-align: left;justify-content: flex-start;font-size: 0px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 0px;height: 0px;vertical-align: top;overflow: hidden;border-style: solid;border-width: 3px;border-radius: 0px;border-color: rgb(234, 44, 44) rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(234, 44, 44);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section></section><section style="margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-left: 2px solid rgb(234, 44, 44);border-bottom-left-radius: 0px;padding-left: 2px;box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 0px 0px 0px 1px;border-left-style: solid;border-bottom-left-radius: 0px;border-left-color: rgb(255, 172, 63);background-color: rgba(255, 250, 243, 0.99);box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="font-size: 14px;padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">可通过事件报错来进一步判断无法开门原因，事件查询方法：</span></p></section><section style="margin: 30px 0% 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="padding-right: 15px;padding-left: 15px;line-height: 1.8;letter-spacing: 1.8px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><span style="box-sizing: border-box;">若查询不到事件信息，可通过以下步骤排查：</span></p><p style="white-space: normal;box-sizing: border-box;">1、设备系统时间与电脑时间是否一致，可通过4200对门禁设备批量校时，方法如下：</p></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(37, 180, 170);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="margin: 30px 0% 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="padding-right: 15px;padding-left: 15px;line-height: 1.8;letter-spacing: 1.8px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">2、设备在线但未布防，导致4200无法查询到门禁事件记录，可对设备进行布防操作，方法如下：</p></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="align-items: center;display: flex;margin-top: 15px;margin-bottom: 15px;text-align: center;justify-content: center;box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 1 0%;height: auto;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="align-items: center;display: flex;box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 1 auto;border-width: 0px;box-shadow: rgb(0, 0, 0) 0px 0px 0px;box-sizing: border-box;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(62, 62, 62);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 0 auto;box-shadow: rgb(0, 0, 0) 0px 0px 0px;line-height: 0;letter-spacing: 0px;box-sizing: border-box;"><section style="transform: rotateZ(45deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 9px;height: 9px;vertical-align: top;overflow: hidden;background-color: rgb(255, 222, 23);border-width: 1px;border-radius: 0px;border-style: solid;border-color: rgb(62, 62, 62);box-shadow: rgb(255, 255, 255) 1px 1px 0px inset;line-height: 0;letter-spacing: 0px;box-sizing: border-box;"><section style="text-align: justify;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section></section></section></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 1 auto;padding-right: 10px;padding-left: 10px;box-sizing: border-box;"><br></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 1 0%;height: auto;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="align-items: center;display: flex;transform: rotateY(180deg);box-sizing: border-box;"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 1 1 auto;box-shadow: rgb(0, 0, 0) 0px 0px 0px;box-sizing: border-box;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(62, 62, 62);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 0 0 auto;box-shadow: rgb(0, 0, 0) 0px 0px 0px;line-height: 0;letter-spacing: 0px;box-sizing: border-box;"><section style="transform: rotateZ(45deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;width: 9px;height: 9px;vertical-align: top;overflow: hidden;background-color: rgb(255, 222, 23);border-width: 1px;border-radius: 0px;border-style: solid;border-color: rgb(62, 62, 62);box-shadow: rgb(255, 255, 255) 1px 1px 0px inset;line-height: 0;letter-spacing: 0px;box-sizing: border-box;"><section style="text-align: justify;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section></section></section></section></section></section></section></section><section style="color: rgb(215, 0, 15);padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">查询到门禁事件后，可通过具体报错进行排查：</strong></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;width: 46%;box-sizing: border-box;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dotted rgb(18, 39, 54);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="display: inline-block;vertical-align: top;width: 8%;box-sizing: border-box;"><section style="text-align: center;margin: 8px 0% 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="display: inline-block;vertical-align: top;width: 46%;box-sizing: border-box;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dotted rgb(18, 39, 54);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section></section><section style="text-align: left;margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 12%;box-sizing: border-box;"><section style="margin-top: 3px;margin-bottom: 3px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;border-width: 1px;border-style: solid;border-color: rgb(253, 198, 32);background-color: rgb(253, 198, 32);width: 1.8em;height: 1.8em;line-height: 1.8em;border-radius: 100%;margin-left: auto;margin-right: auto;font-size: 17px;color: rgb(0, 0, 0);box-sizing: border-box;"><p style="box-sizing: border-box;">01</p></section></section></section><section style="display: inline-block;vertical-align: bottom;width: 88%;box-sizing: border-box;"><section style="text-align: justify;color: rgb(215, 0, 15);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">卡加密校验失败</strong></p></section></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">设备开启M1卡加密，而本身在卡片下发时没有加密，可关闭M1卡加密或者下发卡片时加密，关闭方法如下：</p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;box-sizing: border-box;"></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(215, 0, 15);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="text-align: left;margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 12%;box-sizing: border-box;"><section style="margin-top: 3px;margin-bottom: 3px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;border-width: 1px;border-style: solid;border-color: rgb(253, 198, 32);background-color: rgb(253, 198, 32);width: 1.8em;height: 1.8em;line-height: 1.8em;border-radius: 100%;margin-left: auto;margin-right: auto;font-size: 17px;color: rgb(0, 0, 0);box-sizing: border-box;"><p style="box-sizing: border-box;">02</p></section></section></section><section style="display: inline-block;vertical-align: bottom;width: 88%;box-sizing: border-box;"><section style="text-align: justify;color: rgb(215, 0, 15);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">不在有效时间段</strong></p></section></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">常见于权限下发时时间段设置错误导致，常见错误及排查如下：</p></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">门状态时间段设置不正确导致无法开门：</strong></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;box-sizing: border-box;"></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">门禁下发权限时，权限模板内的计划模板时间设置不正确导致无法开门</strong>：</p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;box-sizing: border-box;"></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br></p><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">卡片下发时设置的有效期与实际时间不符导致无法开门</strong>：</p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;box-sizing: border-box;"></section></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(215, 0, 15);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="text-align: left;margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 12%;box-sizing: border-box;"><section style="margin-top: 3px;margin-bottom: 3px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;border-width: 1px;border-style: solid;border-color: rgb(253, 198, 32);background-color: rgb(253, 198, 32);width: 1.8em;height: 1.8em;line-height: 1.8em;border-radius: 100%;margin-left: auto;margin-right: auto;font-size: 17px;color: rgb(0, 0, 0);box-sizing: border-box;"><p style="box-sizing: border-box;">03</p></section></section></section><section style="display: inline-block;vertical-align: bottom;width: 88%;box-sizing: border-box;"><section style="text-align: justify;color: rgb(215, 0, 15);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">非法卡</strong></p></section></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">由于卡片下发时卡号不正确或者下发权限时下发错误导致，常见问题及排查方法如下：</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">①卡片权限下发不成功：</strong></p></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">进入“控制面板-门禁控制-权限组-详细信息”，查看人员及门禁点是否在所对应的权限组中</p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;box-sizing: border-box;"></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">若正常，可重新下发权限，查看下发的状态。</p></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">状态为下发成功，可重新刷卡开门试下。</p><p style="white-space: normal;box-sizing: border-box;">状态为下发失败，可点击“下发失败”查看对应的失败原因，更改之后，再重新下发。</p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;box-sizing: border-box;"></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;box-sizing: border-box;"></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">全部下发会清空设备原有的权限信息，请谨慎操作；异动下发不会影响设备原有的权限信息，仅下发现有权限组的用户信息。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">②卡号不正确：</strong></p><p style="white-space: normal;box-sizing: border-box;">发卡器读取卡号与读卡器读取卡片卡号不一致，可确认发卡器发卡获取的卡号与事件中的非法卡卡号是否一致，发卡器配置中卡号类型可以选择RS485/韦根34或者韦根26，RS485/韦根34是十位卡号，韦根26是8位卡号，需要与读卡器的接线方式匹配才可以。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">③门禁主机为多门门禁主机时，将要下发给A门的人员权限下发给了B门，导致<span style="letter-spacing: 1.2px;box-sizing: border-box;">A门无法正常开门。</span></strong></p></section><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dashed rgb(215, 0, 15);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br></p></section><section style="text-align: left;margin: 10px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 12%;box-sizing: border-box;"><section style="margin-top: 3px;margin-bottom: 3px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;border-width: 1px;border-style: solid;border-color: rgb(253, 198, 32);background-color: rgb(253, 198, 32);width: 1.8em;height: 1.8em;line-height: 1.8em;border-radius: 100%;margin-left: auto;margin-right: auto;font-size: 17px;color: rgb(0, 0, 0);box-sizing: border-box;"><p style="box-sizing: border-box;">04</p></section></section></section><section style="display: inline-block;vertical-align: bottom;width: 88%;box-sizing: border-box;"><section style="text-align: justify;color: rgb(215, 0, 15);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">合法卡，但是门依旧无法打开</strong></p></section></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">①在开门按钮按下或者合法卡认证通过的情况下，根据继电器是否有通断来判断下门锁输出是否有信号。此信号为开关量信号，变化可以使用万用表测试下此时的通断状况，如果测出来是没有通断变化的，建议联系就近服务站检测。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">②继电器有通断，但是还是无法正常开门，并且上面的排查都没有问题，可以考虑以下几种情况：</p></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">A、门禁主机与读卡器不匹配（如K2600系列门禁主机无法与K18系列读卡器搭配使用）；</p><p style="white-space: normal;box-sizing: border-box;">B、读卡器认证方式为非刷卡模式导致，判断方法如下：</p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 90%;height: auto;box-sizing: border-box;"></section></section><section style="padding-right: 15px;padding-left: 15px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">C、门禁一体机作为读卡器接入门禁主机时，错把要下发给门禁主机的人员权限下<span style="letter-spacing: 1.2px;box-sizing: border-box;">发给了门禁一体机，导致刷卡提示合法卡，但实际门还是无法打开。</span></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: 46%;box-sizing: border-box;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dotted rgb(18, 39, 54);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="display: inline-block;vertical-align: bottom;width: 8%;box-sizing: border-box;"><section style="text-align: center;margin: 8px 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section><section style="display: inline-block;vertical-align: bottom;width: 46%;box-sizing: border-box;"><section style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;" powered-by="xiumi.us"><section style="border-top: 1px dotted rgb(18, 39, 54);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;border-width: 2px;border-style: dotted;border-color: rgb(215, 0, 15);padding: 10px;box-sizing: border-box;"><section style="color: rgb(215, 0, 15);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">康康：是不是很简单？</strong></p><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">客户：原来如此，门禁设备也不过如此啊，厉害了，我的康康！</strong></p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="text-align: right;margin-right: 0%;margin-bottom: 10px;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;padding-left: 20px;box-sizing: border-box;"><section style="transform: translate3d(-20px, 0px, 0px);margin: 10px 0% -30px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: justify;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 11px;box-sizing: border-box;">你喜欢今天的知识分享吗，点“在看”给我一朵小黄花</span></strong></p></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 50px;height: 40px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="margin-right: 0%;margin-left: 0%;transform: rotateY(180deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section></section></section></section></section></section>
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