宝典 | “用户被锁定”“网络不可达”？这篇文章告诉你原因~ ...
<section style="box-sizing: border-box;font-size: 16px;"><section style="line-height: 1.9;letter-spacing: 1.2px;color: rgb(113, 112, 113);box-sizing: border-box;" powered-by="xiumi.us"><p style="text-align: center;white-space: normal;box-sizing: border-box;">上篇文章</p><p style="text-align: center;white-space: normal;box-sizing: border-box;">康康给大家讲了PoE录像机通道专题</p><p style="text-align: center;white-space: normal;box-sizing: border-box;">本篇文章</p><p style="text-align: center;white-space: normal;box-sizing: border-box;">康康给大家带来普通录像机通道专题</p><p style="text-align: center;white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">“用户被锁定”“网络不可达”分别是什么意思？</span></p><p style="text-align: center;white-space: normal;box-sizing: border-box;">是什么原因会出现这两个提示呢？</p><p style="text-align: center;white-space: normal;box-sizing: border-box;"><span style="color:#717071;box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">如何解决？</span></span></p><p style="text-align: center;white-space: normal;box-sizing: border-box;"><span style="color:#717071;box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">本篇文章告诉你！</span></span></p></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="width: 100%;text-align: center;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;max-width: 100%;border-radius: 3px 3px 0px 0px;margin-right: 3px;margin-left: 3px;background-color: rgb(249, 110, 87);color: rgb(255, 255, 255);font-size: 15px;padding-left: 6px;padding-right: 6px;letter-spacing: 1.2px;box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">普通录像机通道状态报错“用户被锁定”</strong></p></section> </section><section style="width: 100%;font-size: 0px;margin-top: -2px;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;margin-top: -2px;width: 6px;height: 6px;border-radius: 50%;background-color: rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><br></section><section style="display: inline-block;vertical-align: top;width: 100%;margin-right: -6px;margin-left: -6px;border-bottom: 2px solid rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="display: inline-block;vertical-align: top;margin-top: -2px;width: 6px;height: 6px;border-radius: 50%;background-color: rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><br></section></section></section><section style="margin: 20px 0% 10px;text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="display: inline-block;vertical-align: middle;font-size: 15px;color: rgb(113, 112, 113);letter-spacing: 1.2px;box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">问题形成的原因</strong></p></section><section style="width: 0px;border-left: 8px solid rgb(249, 110, 87);border-top: 5px solid transparent;border-bottom: 5px solid transparent;margin-right: 3px;margin-left: 5px;display: inline-block;vertical-align: middle;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="width: 0px;border-left: 8px solid rgb(255, 255, 255);border-top: 4px solid transparent;border-bottom: 4px solid transparent;display: inline-block;vertical-align: middle;margin-right: -9px;transform: rotate(0deg);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="width: 0px;border-left: 10px solid rgb(249, 110, 87);border-top: 6px solid transparent;border-bottom: 6px solid transparent;display: inline-block;vertical-align: middle;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><ol class="list-paddingleft-2"><li style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">摄像机密码与录像机密码不一致的情况下点了“+”直接添加，不成功后多次重复用此方式添加；</span></p></li><li style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">自定义添加时输入密码错误次数过多；</span></p></li></ol></section><section style="margin: 20px 0% 10px;text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="display: inline-block;vertical-align: middle;font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">解决方法</strong></p></section><section style="width: 0px;border-left: 8px solid rgb(249, 110, 87);border-top: 5px solid transparent;border-bottom: 5px solid transparent;margin-right: 3px;margin-left: 5px;display: inline-block;vertical-align: middle;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="width: 0px;border-left: 8px solid rgb(255, 255, 255);border-top: 4px solid transparent;border-bottom: 4px solid transparent;display: inline-block;vertical-align: middle;margin-right: -9px;transform: rotate(0deg);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="width: 0px;border-left: 10px solid rgb(249, 110, 87);border-top: 6px solid transparent;border-bottom: 6px solid transparent;display: inline-block;vertical-align: middle;box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section></section></section><section style="margin-top: 10px;margin-bottom: 10px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;padding-right: 6px;box-sizing: border-box;"><section style="width: 0px;margin-left: auto;height: 22px;border-left: 1px solid rgb(249, 110, 87);margin-bottom: -21px;transform: rotate(-30deg);transform-origin: 0px center 0px;border-top-color: rgb(249, 110, 87);border-right-color: rgb(249, 110, 87);border-bottom-color: rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><br></section><section style="border-top: 1px solid rgb(249, 110, 87);border-right-color: rgb(249, 110, 87);border-bottom-color: rgb(249, 110, 87);border-left-color: rgb(249, 110, 87);margin-right: 6px;padding-bottom: 2px;font-size: 15px;color: rgb(249, 110, 87);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">NVR3.0界面</strong></p></section></section></section><section style="margin-top: -10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">1. </span><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">主菜单</span></strong><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">—<strong style="box-sizing: border-box;">通道管理</strong>中删除通道管理中未添加成功的摄像机。</span></p></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">2. <strong style="box-sizing: border-box;">主菜单</strong>—<strong style="box-sizing: border-box;">系统配置</strong>—<strong style="box-sizing: border-box;">网络配置</strong>—<strong style="box-sizing: border-box;">基本配置</strong>中修改录像机IP或者将摄像机断电重启。</span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">3.<strong style="box-sizing: border-box;">主菜单</strong>—<strong style="box-sizing: border-box;">通道管理</strong>—<strong style="box-sizing: border-box;">IP通道</strong>中再用<strong style="box-sizing: border-box;">自定义添加</strong>方式添加摄像机，<strong style="box-sizing: border-box;"><span style="color: rgb(215, 0, 15);box-sizing: border-box;">添加时管理员密码为添加的摄像机密码</span></strong>。</span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-top: 10px;margin-bottom: 10px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;padding-right: 6px;box-sizing: border-box;"><section style="width: 0px;margin-left: auto;height: 22px;border-left: 1px solid rgb(249, 110, 87);margin-bottom: -21px;transform: rotate(-30deg);transform-origin: 0px center 0px;border-top-color: rgb(249, 110, 87);border-right-color: rgb(249, 110, 87);border-bottom-color: rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><br></section><section style="border-top: 1px solid rgb(249, 110, 87);border-right-color: rgb(249, 110, 87);border-bottom-color: rgb(249, 110, 87);border-left-color: rgb(249, 110, 87);margin-right: 6px;padding-bottom: 2px;font-size: 15px;color: rgb(249, 110, 87);box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">NVR4.0界面</strong></p></section></section></section><section style="margin-top: -10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;" powered-by="xiumi.us"><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">1. 删除通道</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;"><strong style="box-sizing: border-box;">通道配置</strong>—<strong style="box-sizing: border-box;">IPC通道</strong>，选择设备，点击删除</span></p></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">2.修改录像机IP或者将摄像机断电重启</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">修改录像机IP：<strong style="box-sizing: border-box;">系统管理</strong>—<strong style="box-sizing: border-box;">网络配置</strong>—<strong style="box-sizing: border-box;">基本配置</strong></span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">3. 自定义添加摄像机</span></p><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">通道配置</span></strong><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">—<strong style="box-sizing: border-box;">IPC通道</strong>—<strong style="box-sizing: border-box;">自定义添加</strong>，密码为摄像机的激活密码</span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="width: 100%;text-align: center;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;max-width: 100%;border-radius: 3px 3px 0px 0px;margin-right: 3px;margin-left: 3px;background-color: rgb(249, 110, 87);color: rgb(255, 255, 255);font-size: 15px;padding-left: 6px;padding-right: 6px;letter-spacing: 1.2px;box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">普通录像机通道状态报错“网络不可达”</strong></p></section> </section><section style="width: 100%;font-size: 0px;margin-top: -2px;box-sizing: border-box;"><section style="display: inline-block;vertical-align: top;margin-top: -2px;width: 6px;height: 6px;border-radius: 50%;background-color: rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><br></section><section style="display: inline-block;vertical-align: top;width: 100%;margin-right: -6px;margin-left: -6px;border-bottom: 2px solid rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><section style="line-height: 0;width: 0px;"><svg viewbox="0 0 1 1" style="vertical-align:top;"/></section></section><section style="display: inline-block;vertical-align: top;margin-top: -2px;width: 6px;height: 6px;border-radius: 50%;background-color: rgb(249, 110, 87);box-sizing: border-box;line-height: 0;"><br></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-top: 10px;margin-bottom: 10px;text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="display: inline-block;vertical-align: middle;font-size: 15px;color: rgb(113, 112, 113);letter-spacing: 1.2px;box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">问题形成原因</strong></p></section><section style="display: inline-block;vertical-align: middle;width: 0.8em;height: 0.8em;border-top: 0.2em solid rgb(249, 110, 87);border-right: 0.2em solid rgb(249, 110, 87);transform: rotate(45deg);box-sizing: border-box;line-height: 0;"><br></section></section></section><section style="line-height: 1.9;letter-spacing: 1.2px;color: rgb(113, 112, 113);box-sizing: border-box;" powered-by="xiumi.us"><ol class="list-paddingleft-2"><li style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">交换机与设备之间的接线出现问题</span></p></li><li style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">录像机的IP与摄像头的IP不在一个网段</span></p></li><li style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="font-size: 15px;box-sizing: border-box;">摄像机供电出现问题</span></p></li></ol></section><section style="margin-top: 20px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;border-style: solid;border-width: 1px;border-radius: 5px;border-color: rgb(249, 51, 29);overflow: visible;padding: 10px 20px;background-color: rgb(242, 245, 247);box-sizing: border-box;"><section style="text-align: left;font-size: 2px;margin: -30px 0% 15px;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;width: 50px;height: 20px;vertical-align: top;overflow: hidden;line-height: 0;letter-spacing: 0px;box-sizing: border-box;"><section style="transform: rotateZ(45deg);box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;width: 20px;height: 20px;vertical-align: top;overflow: hidden;border-style: solid;border-width: 1px;border-radius: 0px;border-color: rgb(249, 51, 29);background-color: rgb(241, 245, 247);box-sizing: border-box;"><section style="text-align: justify;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section></section></section></section><section style="color: rgb(113, 112, 113);font-size: 14px;line-height: 1.8;letter-spacing: 1.8px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">注：在遇到“网络不可达”时，优先检查一下摄像机是否供电正常，确认供电正常后，再进入如下排查步骤。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-top: 10px;margin-bottom: 10px;text-align: left;box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;box-sizing: border-box;"><section style="display: inline-block;vertical-align: middle;font-size: 15px;color: rgb(113, 112, 113);letter-spacing: 1.2px;box-sizing: border-box;"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">处理方法</strong></p></section><section style="display: inline-block;vertical-align: middle;width: 0.8em;height: 0.8em;border-top: 0.2em solid rgb(249, 110, 87);border-right: 0.2em solid rgb(249, 110, 87);transform: rotate(45deg);box-sizing: border-box;line-height: 0;"><br></section></section></section><section style="margin-top: 10px;margin-bottom: 10px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="padding-left: 1em;padding-right: 1em;display: inline-block;box-sizing: border-box;"><span style="display: inline-block;padding: 0.3em 0.5em;border-radius: 0.5em;background-color: rgb(249, 110, 87);font-size: 14px;color: rgb(255, 255, 255);box-sizing: border-box;" title="" opera-tn-ra-cell="_$.pages:0.layers:0.comps:32.title1"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">场景一</strong></p></span> </section><section style="border-width: 1px;border-style: solid;border-color: rgb(192, 200, 209);margin-top: -1em;padding: 20px 10px 10px;background-color: rgb(239, 239, 239);box-sizing: border-box;"><section style="text-align: left;font-size: 15px;color: rgb(113, 112, 113);line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;">交换机与设备直接的接线出现问题，主要有两种情况：</p><p style="box-sizing: border-box;">① 录像机与交换机之间的网线连接出现问题</p></section><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="text-align: left;font-size: 15px;color: rgb(113, 112, 113);line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">主要现象：</strong></p><p style="box-sizing: border-box;">录像机上<span style="color: rgb(215, 0, 15);box-sizing: border-box;">所有摄像机</span>的画面显示“无网络视频”，所有通道显示“网络不可达”；</p><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">解决方案：</strong></p><p style="box-sizing: border-box;">观察交换机上连接录像机的那个网线对应的网口灯是否闪烁，如果不闪，建议拔插网线，不行更换网线或者网口解决。</p></section><section style="text-align: justify;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="text-align: justify;font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;color: rgb(113, 112, 113);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">② 摄像机与交换机之间的网线断开连接了</p></section><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="text-align: justify;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">主要现象：</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">录像机上<span style="color: rgb(215, 0, 15);box-sizing: border-box;">个别或者部分摄像机</span>的画面显示“无网络视频”，一部分通道显示网络不可达，一部分通道正常 </span></p><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">解决方案：</span></strong></p><p style="white-space: normal;box-sizing: border-box;"><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">观察交换机上连接摄像机的网线对应的网口灯是否闪烁，如果不闪，建议拔插对应的网线，不行更换网线解决。</span></p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="margin-top: 10px;margin-bottom: 10px;text-align: center;box-sizing: border-box;" powered-by="xiumi.us"><section style="padding-left: 1em;padding-right: 1em;display: inline-block;box-sizing: border-box;"><span style="display: inline-block;padding: 0.3em 0.5em;border-radius: 0.5em;background-color: rgb(249, 110, 87);font-size: 14px;color: rgb(255, 255, 255);box-sizing: border-box;" title="" opera-tn-ra-cell="_$.pages:0.layers:0.comps:34.title1"><p style="box-sizing: border-box;"><strong style="box-sizing: border-box;">场景二</strong></p></span> </section><section style="border-width: 1px;border-style: solid;border-color: rgb(192, 200, 209);margin-top: -1em;padding: 20px 10px 10px;background-color: rgb(239, 239, 239);box-sizing: border-box;"><section style="text-align: justify;font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;color: rgb(113, 112, 113);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">录像机的IP与摄像机的IP不在一个网段：</p><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">主要现象：</strong>在确认交换机上所有的网口灯都正常闪烁的情况下，通道状态仍然显示“网络不可达”</p><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;">处理办法：</strong></p><p style="white-space: normal;box-sizing: border-box;">1. 检查录像机网段：</p><p style="white-space: normal;box-sizing: border-box;">进入：<strong style="box-sizing: border-box;">主菜单</strong>—<strong style="box-sizing: border-box;">系统配置</strong>—<strong style="box-sizing: border-box;">网络配置</strong>—<strong style="box-sizing: border-box;">基本配置</strong>，检查录像机IP地址，若跟摄像机不在一个网段，可以修改录像机IP。</p></section><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="text-align: justify;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="text-align: justify;font-size: 15px;line-height: 1.9;letter-spacing: 1.2px;color: rgb(113, 112, 113);box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">2. 若单个摄像机的IP段和录像机及其他摄像机不在一个网段导致的网络不可达：</p><p style="white-space: normal;box-sizing: border-box;"><span style="letter-spacing: 1.2px;box-sizing: border-box;">进入<strong style="box-sizing: border-box;">主菜单</strong>—<strong style="box-sizing: border-box;">通道管理</strong>—<strong style="box-sizing: border-box;">通道配置</strong>，将仍提示“网络不可达”的通道选中删除，删除后录像机再次搜到摄像机后，点“编辑”按钮将摄像机IP改为和录像机IP同一网段，然后再添加摄像机。</span></p></section><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="text-align: justify;line-height: 1.9;letter-spacing: 1.2px;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 15px;color: rgb(215, 0, 15);box-sizing: border-box;">注意：</span></strong><span style="font-size: 15px;color: rgb(113, 112, 113);box-sizing: border-box;">如果删除通道后搜不到删除的摄像机IP，则需要借助电脑上安装SADP软件搜索摄像机IP地址。</span></p><p style="white-space: normal;box-sizing: border-box;"><span style="color: rgb(113, 112, 113);font-size: 12px;box-sizing: border-box;">【SADP软件下载路径：官网（</span><a style="box-sizing: border-box;" href="http://www.hikvision.com/"><span style="color: rgb(113, 112, 113);font-size: 12px;text-decoration: underline;box-sizing: border-box;">www.hikvision.com</span></a><span style="color: rgb(113, 112, 113);font-size: 12px;box-sizing: border-box;">）-服务支持-下载-工具软件-Hikvision Tools（含SADP、录像容量计算等工具）-设备网络搜索软件（SADP）-下载】</span></p></section><section style="text-align: justify;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p></section><section style="text-align: center;justify-content: center;margin: 10px 0%;box-sizing: border-box;" 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