【故障排查】硬盘状态大解析，异常肿么办？
<section style="border: 0px; margin-top: 0.2em; margin-bottom: 0.2em; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="display: inline-block; width: 60px; vertical-align: top; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="width: 40px; height: 40px; margin-left: 10px; border-radius: 40px; box-sizing: border-box; background-image: url("http://mmbiz.qpic.cn/mmbiz_png/p8CaKzvQibq7mFicXb9b2H2FI8cn1ycDgb1J5DO81C7oCq9EuWD9OnGGF8clVaHNWic8xibyDh7mJThspf97qssubg/0?wx_fmt=png"); background-size: cover; background-position: 50% 50%; background-repeat: no-repeat;" class="tn-Powered-by-XIUMI"></section><section class="tn-Powered-by-XIUMI" style="font-size: 0.8em; font-family: inherit; text-align: center; text-decoration: inherit; color: inherit; box-sizing: border-box;"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"><br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section></section></section><section style="display: inline-block; width: 75%; font-size: 87.5%; font-family: inherit; text-decoration: inherit; color: inherit; border-color: rgb(255, 228, 200); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="display: inline-block; width: 85%; margin-top: 11px; padding: 16px; border-radius: 16px; box-sizing: border-box; background-color: rgb(255, 228, 200);" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">监控为什么不录像了？<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">录像机怎么回放不了？<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">录像机异常报警怎么办？</section></section></section><section style="width: 0px; height: 0px; clear: both;"></section></section><p><br></p><section style="border: 0px; clear: both; font-size: 1em; font-family: inherit; text-align: justify; text-decoration: inherit; color: inherit; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"><span style="color: inherit; font-family: inherit; font-size: 1em; text-decoration: inherit; line-height: 1.6; box-sizing: border-box;" class="tn-Powered-by-XIUMI">别急，让小编来教您：</span><br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">遇到这类问题，我们第一步要做的就是检查硬盘，查看硬盘状态</section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; margin-top: 1em; margin-bottom: 0.5em; clear: both; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="border-top-width: 2px; border-top-style: solid; border-color: rgb(249, 110, 87); padding-top: 3px; font-size: 1em; font-family: inherit; text-decoration: inherit; color: rgb(255, 255, 255); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="display: inline-block; padding-right: 0.5em; padding-left: 0.5em; height: 2em; line-height: 2em; vertical-align: top; font-size: 1em; font-family: inherit; box-sizing: border-box; background-color: rgb(249, 110, 87);" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">Q：怎么查看硬盘状态？</section></section><section style="width: 0px; display: inline-block; vertical-align: top; border-left-width: 0.8em; border-left-style: solid; border-left-color: rgb(249, 110, 87); border-top-width: 1em; border-top-style: solid; border-top-color: rgb(249, 110, 87); font-size: 1em; font-family: inherit; border-right-width: 0.8em !important; border-right-style: solid !important; border-right-color: transparent !important; border-bottom-width: 1em !important; border-bottom-style: solid !important; border-bottom-color: transparent !important; box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section></section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; clear: both; font-size: 1em; font-family: inherit; text-align: justify; text-decoration: inherit; color: inherit; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">A：进入录像机的主菜单-硬盘管理-基本配置-硬盘信息，找到硬盘，查看硬盘状态</section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; box-sizing: border-box; width: 100%; clear: both; margin-top: 0.8em; padding-right: 0.5em; padding-bottom: 0.5em;" class="tn-Powered-by-XIUMI"><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; margin-top: 0.8em; margin-bottom: 0.5em; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><span style="display: inline-block; padding: 0.3em 0.5em; border-radius: 0.5em; color: rgb(255, 255, 255); font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; font-family: inherit; text-decoration: inherit; border-color: rgb(249, 110, 87); box-sizing: border-box; background-color: rgb(249, 110, 87);" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">1.硬盘状态是正常或休眠</section></span><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; clear: both; font-size: 1em; font-family: inherit; text-align: justify; text-decoration: inherit; color: inherit; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">这一般为硬盘正常工作的状态<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">休眠：硬盘不工作达到半小时以上就会自动进入休眠状态；<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">取消硬盘休眠：进入主菜单-硬盘配置-高级配置-把“启用硬盘休眠”勾去掉；</section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; margin-top: 0.8em; margin-bottom: 0.5em; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><span style="display: inline-block; padding: 0.3em 0.5em; border-radius: 0.5em; color: rgb(255, 255, 255); font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; font-family: inherit; text-decoration: inherit; border-color: rgb(249, 110, 87); box-sizing: border-box; background-color: rgb(249, 110, 87);" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">2.硬盘状态是异常</section></span><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; clear: both; font-size: 1em; font-family: inherit; text-align: justify; text-decoration: inherit; color: inherit; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">这一般是硬盘有损坏无法正常工作，此种情况可以尝试<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">a.重新拔插一下硬盘；<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">b.重新格式化硬盘；<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">c.检测硬盘是否有坏道？</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">可以在录像机进主菜单-系统维护-硬盘检测-坏道检测里检测；<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">d.如果还是不行，建议只能更换硬盘测试；</section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; margin-top: 0.8em; margin-bottom: 0.5em; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><span style="display: inline-block; padding: 0.3em 0.5em; border-radius: 0.5em; color: rgb(255, 255, 255); font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; font-family: inherit; text-decoration: inherit; border-color: rgb(249, 110, 87); box-sizing: border-box; background-color: rgb(249, 110, 87);" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">3.硬盘状态是不存在</section></span><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; clear: both; font-size: 1em; font-family: inherit; text-align: justify; text-decoration: inherit; color: inherit; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">这种情况是录像机识别不到硬盘<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">a.确认硬盘是否为监控专用硬盘？<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">b.确认硬盘是否超过录像机最大支持的硬盘容量?</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">设备支持的硬盘容量大小可以进海康官网，找到对应设备，进入“详细参数-硬盘驱动器”查看；<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">c.硬盘型号是否在硬盘支持型号列表中的硬盘</section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">硬盘支持型号列表可以进海康官网，找到对应设备，硬盘支持列表里获取；<br class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">d.检查硬盘供电的电源线和数据线是否有松动的情况 ；</section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; margin-top: 0.8em; margin-bottom: 0.5em; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><span style="display: inline-block; padding: 0.3em 0.5em; border-radius: 0.5em; color: rgb(255, 255, 255); font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; font-family: inherit; text-decoration: inherit; border-color: rgb(249, 110, 87); box-sizing: border-box; background-color: rgb(249, 110, 87);" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">4.硬盘状态是未格式化</section></span><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; clear: both; font-size: 1em; font-family: inherit; text-align: justify; text-decoration: inherit; color: inherit; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">表示硬盘没有进行格式化，选择硬盘点击格式化，对硬盘文件做预分配；</section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; margin-top: 1em; margin-bottom: 0.5em; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="float: left; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="margin-top: -12px; display: inline-block; vertical-align: top; font-size: 1.2em; font-family: inherit; text-align: center; text-decoration: inherit; color: rgb(249, 110, 87); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">问</section></section><section style="width: 2em; height: 2em; margin: 0.2em; display: inline-block; vertical-align: middle; transform: rotate(45deg); -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="width: 0px; border-top-width: 0.8em; border-top-style: solid; border-top-color: rgb(100, 180, 191); border-left-width: 0.8em; border-left-style: solid; border-left-color: rgb(100, 180, 191); border-right-width: 0.8em !important; border-right-style: solid !important; border-right-color: transparent !important; border-bottom-width: 0.8em !important; border-bottom-style: solid !important; border-bottom-color: transparent !important; box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section><section style="width: 0px; margin-top: -1.52em; border-right-width: 0.8em; border-right-style: solid; border-right-color: rgb(207, 190, 120); border-bottom-width: 0.8em; border-bottom-style: solid; border-bottom-color: rgb(207, 190, 120); border-top-width: 0.8em !important; border-top-style: solid !important; border-top-color: transparent !important; border-left-width: 0.8em !important; border-left-style: solid !important; border-left-color: transparent !important; box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section></section><section style="display: inline-block; vertical-align: bottom; font-size: 1.2em; font-family: inherit; text-align: center; text-decoration: inherit; color: rgb(249, 110, 87); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">答</section></section></section><section style="display: inline-block; vertical-align: middle; margin-left: 0.2em; width: 70%; height: 1px; box-sizing: border-box; background-color: rgb(249, 110, 87);" class="tn-Powered-by-XIUMI"></section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="width: 100%; border: none; margin-top: 0.5em; margin-bottom: 0.5em; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="width: 40px; height: 40px; float: right; box-sizing: border-box; background-color: rgb(255, 255, 255);" class="tn-Powered-by-XIUMI"><section style="width: 1px; box-shadow: rgb(102, 102, 102) -1px 1px 2px; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="border-width: 20px; border-style: solid; border-color: transparent transparent rgb(153, 153, 153) rgb(153, 153, 153); box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section><section style="margin-top: -38px; margin-left: 1px; border-width: 18px; border-style: solid; border-color: transparent transparent rgb(255, 255, 240) rgb(255, 255, 240); box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section></section></section><section style="width: 100%; height: 100%; border: 1px solid rgb(204, 204, 204); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="width: 80%; height: 40px; line-height: 1.5em; border-bottom-width: 5px; border-bottom-style: solid; border-color: rgb(249, 110, 87); margin-left: 8px; box-sizing: border-box; font-size: 100%; font-family: inherit; text-decoration: inherit; color: rgb(42, 52, 58);" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">Q：监控硬盘和普通硬盘的区别？</section></section><section style="width: 100%; height: 100%; margin-top: 0.5em; padding: 8px; font-size: 1em; font-family: inherit; text-decoration: inherit; color: rgb(42, 52, 58); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">专用硬盘的设计是为了满足数字硬盘录像机对<span style="font-family: inherit; font-size: 1em; text-decoration: inherit; line-height: 1.6; box-sizing: border-box;" class="tn-Powered-by-XIUMI">系统数据和数字图像信息的存储要求，连续工作时间更长；</span></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;"><span style="font-family: inherit; font-size: 1em; text-decoration: inherit; line-height: 1.6; box-sizing: border-box;" class="tn-Powered-by-XIUMI">监控专用硬盘对系统数据的可靠支持是极其稳定的；</span></section><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">PC式数字硬盘录像机的系统相当单一，不可能出现多系统并存的情况，<span style="font-family: inherit; font-size: 1em; text-decoration: inherit; line-height: 1.6;">所以建议用监控专用硬盘；</span></section></section></section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="width: 100%; border: none; margin-top: 0.5em; margin-bottom: 0.5em; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="width: 40px; height: 40px; float: right; box-sizing: border-box; background-color: rgb(255, 255, 255);" class="tn-Powered-by-XIUMI"><section style="width: 1px; box-shadow: rgb(102, 102, 102) -1px 1px 2px; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="border-width: 20px; border-style: solid; border-color: transparent transparent rgb(153, 153, 153) rgb(153, 153, 153); box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section><section style="margin-top: -38px; margin-left: 1px; border-width: 18px; border-style: solid; border-color: transparent transparent rgb(255, 255, 240) rgb(255, 255, 240); box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section></section></section><section style="width: 100%; height: 100%; border: 1px solid rgb(204, 204, 204); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="width: 80%; height: 40px; line-height: 1.5em; border-bottom-width: 5px; border-bottom-style: solid; border-color: rgb(249, 110, 87); margin-left: 8px; box-sizing: border-box; font-size: 100%; font-family: inherit; font-weight: bold; text-decoration: inherit; color: rgb(42, 52, 58);" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">Q：海康有硬盘吗？</section></section><section style="width: 100%; height: 100%; margin-top: 0.5em; padding: 8px; font-size: 1em; font-family: inherit; text-decoration: inherit; color: rgb(42, 52, 58); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">A：目前我们公司会出售硬盘的，希捷和西数的都有，硬盘上面会带hikvision的图标</section></section></section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: 0px; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="display: inline-block; width: 20%; vertical-align: top; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="width: 2.4em; height: 2.4em; margin-top: 0.7em; box-sizing: border-box; background-image: url("http://mmbiz.qpic.cn/mmbiz_png/p8CaKzvQibq7mFicXb9b2H2FI8cn1ycDgbMvDXC1GurY1dwjnyIBsYh0DJbmyChfdSQuR4z19xsmCYp65g9hJKTA/0?wx_fmt=png"); background-size: cover; background-position: 50% 50%; background-repeat: no-repeat;" class="tn-Powered-by-XIUMI"></section></section><section style="display: inline-block; vertical-align: top; width: 75%; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="display: inline-block; float: left; width: 1em; height: 1em; margin-top: 1.5em; margin-bottom: -2em; margin-left: -0.5em; border: 1px solid rgb(249, 110, 87); border-radius: 100%; box-sizing: border-box; background-color: rgb(255, 255, 255);" class="tn-Powered-by-XIUMI"><section style="width: 100%; height: 100%; border-radius: 100%; box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section></section><section style="border-left-width: 1px; border-left-style: solid; border-color: rgb(249, 110, 87); height: 1.2em; box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section><section style="border-left-width: 1px; border-left-style: solid; border-color: rgb(249, 110, 87); box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="clear: both; width: 85%; margin-top: 0.2em; margin-bottom: 1em; margin-left: 1.6em; display: inline-block; padding-bottom: 0.2em; font-size: 1em; font-family: inherit; text-decoration: inherit; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section class="tn-Powered-by-XIUMI" style="box-sizing: border-box;">关注我们就扫二维码吧！</section></section></section></section><section style="width: 0px; height: 0px; clear: both;"></section></section><section style="border: none; margin-top: 0.5em; margin-bottom: 0.5em; padding-right: 0.5em; padding-left: 0.5em; text-align: center; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="box-shadow: rgba(159, 160, 160, 0.498039) 0px 0px 10px; padding: 10px; width: 65%; display: inline-block; vertical-align: top; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="box-shadow: rgba(0, 0, 0, 0.290196) 0px 0px 10px inset; padding: 7px; box-sizing: border-box;" class="tn-Powered-by-XIUMI"><section style="clear: both; box-sizing: border-box;" class="tn-Powered-by-XIUMI"></section></section></section><section style="width: 0px; height: 0px; clear: both;"></section></section><p><br></p><p><br></p>
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